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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.5
9,902 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,902 reviews

May 01, 2026

Very good and knowledgeable A very good experience with them, everything was done right and in a good time frame More

by ZEMSTA
Recommend Dealer
Yes
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May 01, 2026 -

Family Hyundai responded

We appreciate you highlighting our team’s knowledge and the prompt care of your Hyundai Sonata. It’s rewarding to know everything was completed correctly and on schedule. Thanks for your review, and we look forward to helping you again.

April 30, 2026

Colin has been helpful and informative every time I am in. He is a pleasure to work with More

by OAKRAIDERS01
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Simmons
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May 01, 2026 -

Family Hyundai responded

Thank you for the 5-star review. We’re glad Colin has been helpful and informative each time you bring in your Hyundai Tucson for service. We look forward to assisting you again.

April 29, 2026

The service advisor was friendly, and got me in and out for an oil change extremely fast. Well satisfied with my experience with Family Hyundai. More

by DANNYB40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jo Ana Gonzalez
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Apr 29, 2026 -

Family Hyundai responded

Delighted to hear the service advisor was friendly and that the oil change for your Genesis was completed so swiftly. We’re pleased the quick visit left you well satisfied. Thank you for the five-star feedback.

April 29, 2026

I think they do a nice job on the vehicle - but took 2 hours to do it. More

by Robert Phillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
2.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2026 -

Family Hyundai responded

Thank you, Robert, for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 28, 2026

I'm not satisfied with them resolving the real issue with my vehicle. REPLACE THE ENGINE.....! More

by Pastor Darnell B. Ford
Recommend Dealer
No
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Simmons
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May 02, 2026 -

Family Hyundai responded

Thank you for your review, Pastor Ford. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 28, 2026

NOTHING BUT ALWAYS TAKEN CARE OF REALLY HAVE NOTHING TO COMPLAIN ABOUT KEEP UP THE GREAT WORK More

by printmrt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2026 -

Family Hyundai responded

Thank you for trusting us with your Hyundai Tucson service. It’s fantastic to hear our team consistently takes great care of you. We look forward to serving you again soon.

April 28, 2026

Great service that's why I keep coming back It's a very friendly place that treats me very well More

by STEVEKLINCKMAN
Recommend Dealer
Yes
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Apr 28, 2026 -

Family Hyundai responded

Thank you for trusting us with your Hyundai Venue service. We’re happy our team’s friendly approach continues to earn your trust, and we look forward to assisting you again.

April 27, 2026

Efficient, courteous, on time Staff was professional and courteous. Appreciated the waiting area and ability to access wifi tonwork. More

by ed.szofer
Recommend Dealer
Yes
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Apr 28, 2026 -

Family Hyundai responded

Thank you for the five-star rating. We’re glad our team provided prompt, professional service for your Hyundai Palisade. It’s great to hear the waiting area and WiFi helped you stay productive.

April 27, 2026

Hello, great service nice clean facility! People were very nice . The service person explained about all the services for my car. Also, there was some type of recalls so they took care of More

by evanskyran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I hope I have the last name correct.
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Apr 27, 2026 -

Family Hyundai responded

It’s wonderful to hear you found our facility clean and our team helpful. Michael is glad to have explained all the services for your Hyundai Tucson and addressed the recall. Thank you for sharing your experience.

April 25, 2026

Staff are always friendly. Service is efficient. I feel comfortable having my Santa Cruz serviced there. More

by fellis64
Recommend Dealer
Yes
Employees Worked With
Ken
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Apr 25, 2026 -

Family Hyundai responded

We’re pleased our friendly team and efficient service help you feel comfortable bringing in your Hyundai Santa Cruz. Thank you for the perfect rating and for trusting us with your vehicle.

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