
Family Hyundai
Tinley Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Service department employees are very knowledgeable, helpful and courteous. Services were provided timely and professionally. helpful and courteous. Services were provided timely and professionally. More
Always great service / everyone is nice and helpful / I really appreciate being kept informed on my service really appreciate being kept informed on my service More
I have no complaints about this dealership, everyone is always very friendly and pleasant. Great customer service! always very friendly and pleasant. Great customer service! More
Unfortunately, I have only had bd experiences from this dealership. 2 times I attempted to look at purchasing a vehicle, both times I was treated as if I couldn't afford the vehicles. Both times I ended u dealership. 2 times I attempted to look at purchasing a vehicle, both times I was treated as if I couldn't afford the vehicles. Both times I ended up going to other Hyundai dealerships and bought the vehicles. Lastly the service department was rude, arrogant, and unhelpful. I always believe in given businesses a second or third chance, but Family Hyundai in Tinley Park has disappointed me each and every time. More
Great customer service, Crystal was very attentive and fully explained the issues with my car. She also was very professional through the entire process !! Thank You fully explained the issues with my car. She also was very professional through the entire process !! Thank You More
The lady Kim at the front desk came off to me so rude I couldn’t believe. She even went as far as talking over me. Told me sense I had so much push back she’s not going to set up the appt for me because I couldn’t believe. She even went as far as talking over me. Told me sense I had so much push back she’s not going to set up the appt for me because I told her I wanted to see the car before anyone is running my credit and she also mentioned the price of the car went up. I asked if that was for every dealership and am guessing she didn’t like how I asked. More
This is an extremely busy dealership, that doesn't stop them from offering awesome service. I came to dealership with starter problems (still unresolved), the service manager Mike immediately stepped in to them from offering awesome service. I came to dealership with starter problems (still unresolved), the service manager Mike immediately stepped in to help. The car was dropped off and Mike and his team attempted to find the problem. Even though it hasn't been discovered yet, Mike and his great service crew went the extra mile in attempting to locate the origin. This dealership believes in keeping their customers happy, everyone from the service department and dealership is there to help! So even though the problem hasn't been identified yet, I know when I return in July they'll do their best to solve this problem. Thank you for not giving up and for your great help! Keep up the good work, you're so very appreciated! More
Crystal was my angel. When someone is honest and goes above and beyond, you don't forget that. I've been so worried about my car but Crystal had my back. I couldn't be mor When someone is honest and goes above and beyond, you don't forget that. I've been so worried about my car but Crystal had my back. I couldn't be more thankful. She is an asset to Family Hyundai. This is a good dealer. More