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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
9,265 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,265 reviews

April 19, 2023

Excellent service the staff is very friendly. And courteous. they took everything took care of everything in a timely matter. It’s close to home. More

by PSZABO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2023 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 19, 2023

I have worked with Colin, the service advisor, at least 15 times. He was always helpful with my beautiful blue 2016 Hyundai Tucson. TJ, the service director, went above and beyond with my case. Tog More

by Jeffrey S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ
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Apr 19, 2023 -

Family Hyundai responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

April 19, 2023

Good service, staff was Courteous and knowledgeable. Appointment time was not delayed or extremely long More

by Pjkeitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2023 -

Family Hyundai responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

April 18, 2023

Great experience. All questions answered. Would recommend this dealership to anyone looking to buy a new Hyundai. More

by MICHAEL.RIZZO
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2023 -

Family Hyundai responded

Thank you for the kind words for our service department, Michael! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 18, 2023

Pleasant and informed Was treated well, knew what was going to be done got call that work was done faster than expected. More

by issor73@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Very well
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Apr 18, 2023 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

April 18, 2023

Family Hyundai associate informed me of the issue and coverage of my vehicle in a timely matter also offered me a loaner so I could go to work then shared when the motor arrives for my vehicle,I will be More

by Genie
Recommend Dealer
Yes
Employees Worked With
Bryan
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Apr 18, 2023 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

April 18, 2023

Very clean and professional service center that complements their sales center. My service problems were taken care of in a timely manner and I left satisfied. More

by Oscar O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2023 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

April 18, 2023

Customer service is always very helpful. Scheduling appointments, and getting the job done. Friendly and courteous. More

by OLARRYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2023 -

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

April 17, 2023

Crystal and staff were very attentive and helpful. They accommodated my schedule and did a nice job with my vehicle. More

by ANDRES
Recommend Dealer
Yes
Employees Worked With
Crystal
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Apr 18, 2023 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 17, 2023

It was very easy to schedule my service and all the personnel were very efficient and courteous. The service was performed quickly and the results were very satisfactory. I would not hesitate to reco More

by chuckedg3914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer, Cory Keller
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Apr 18, 2023 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

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