Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
9,284 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
Contact Dealership
View Awards

8101 W 159th St

Tinley Park, IL

60477

Directions

By Type

Showing 9,284 reviews

October 05, 2022

Always takes over 2 hrs for an oil change, even with an appointment. Trying to book an appointment is extremely difficult and very far out. The online scheduling doesn't always work either. More

by a.schoen621
Recommend Dealer
No
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2022 -

Family Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

October 05, 2022

This dealer is great to work with. They listen to you. I would not hesitate to refer them to anyone. More

by pamboesch
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
George "Skip" Hasenjaeger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lechowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Joe Panici
Report | Print
Oct 06, 2022 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, Pam, we look forward to having you as one of our valued customers for many more years to come!

October 05, 2022

They fixed everything they said they would. No issues since then. Wish wait time for parts was less. More

by KMIKOLS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

October 04, 2022

Received quick & friendly service. My car was ready before their estimated time of repair and returned to me looking clean & shiny. My road trip plans did not get flawed and my car ran More

by PENNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike - IDK which Mike, but Thank you!
Report | Print
Oct 05, 2022 -

Family Hyundai responded

Penny, Thank you so much for your kind words for Mike, and for taking the time to leave us this wonderful feedback!

October 04, 2022

Purchased now one but 2 be palisades form you all. One operates perfectly the other not so much. More

by lawrencedavis9245
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian , Chris Powers
Report | Print
Oct 08, 2022 -

Family Hyundai responded

Lawrence, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

October 04, 2022

I am a repeat customer at Family Hyundai. Everyone there is very friendly and they make the car buying experience a very positive one. More

by JUDYEGAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2022 -

Family Hyundai responded

Judy, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 03, 2022

i have problem with my 2020/tucson, Mr. Mike Majors was attended my call , hi makes me feel like family taking care of my vehicle and make a SOLUTION to fix it. More

by chicago78m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and our team, and we look forward to working with you again.

October 03, 2022

Love this dealership. Made my buying process easy. My salesman Maurice was knowledgeable and so easy to work with. More

by EJ80914
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice
Report | Print
Oct 03, 2022 -

Family Hyundai responded

Thank you and congratulations on your new vehicle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

October 03, 2022

Received excellent service when I brought my car in. to have it rustproofed and coated and was provided with a free loaner. More

by chuckedg3914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Keller was very informative and helpful.
Report | Print
Oct 03, 2022 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

October 03, 2022

I bought my car in for loud noice and shaking a week there and nothing fixed still shakes at lights to shut off still notice 140 dollars paid for oil change lol that’s my time at your service More

by DONNA.RASHAIDA
Recommend Dealer
No
Employees Worked With
Done
Report | Print
Oct 03, 2022 -

Family Hyundai responded

Donna, It looks like we were not able to duplicate the problem with your vehicle which does happen from time to time. We drove the vehicle after we let it idle in the service bay for a while. We did have to diagnose the vehicle to try and duplicate the issue you are having, that is where the extra charges on top of the full synthetic oil change comes into play. If you have any questions, please do not hesitate to ask. You can call me anytime. Thank you, Colin Simmons 708-444-7100

1
...
262
263
264
...
929