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Family Hyundai
Tinley Park, IL
9,329 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,329 reviews
October 02, 2022
What is most evident is that you practice having a scheduled appoint and it does not happen that way. People come in after you and get waited on before you. There seems to be littl cooperation betwe scheduled appoint and it does not happen that way. People come in after you and get waited on before you. There seems to be littl cooperation between the service writers and the mechanics. I stopped short of writing to corporate to give another chance to this facility to get things right. More
by TVSMITH1033
Verified CustomerEmployees Worked With
October 02, 2022
Everyone in the service department is Very personable and helpful - listens to and resolves all issues. helpful - listens to and resolves all issues. More
by Bellareid14
Employees Worked With
October 01, 2022
Last week we purchased our first Hyundai vehicle, Santa Fe. We have purchased over 15 new cars in our lifetime. However, the Family Hyundai dealership was customer-friendly, and Carlos was extremely helpfu Fe. We have purchased over 15 new cars in our lifetime. However, the Family Hyundai dealership was customer-friendly, and Carlos was extremely helpful during the financial transaction. Orland and Tinley Park is a dealership haven in the South Suburbs, so Family Hyundai is among the Midwest's finest car dealerships. It's too early to tell if Santa Fe will hold up to its reputation. But, the dealership atmosphere and customer service were phenomenal. More
by veronicai7826
October 01, 2022
Always great service from the people in the service department. They are friendly and efficient. Colin is awesome to work with! department. They are friendly and efficient. Colin is awesome to work with! More
by COLLEEN1222
Employees Worked With
September 30, 2022
I have not had any questions or concerns since I purchased my vehicles. Regardless of the service, the employees are always professional. purchased my vehicles. Regardless of the service, the employees are always professional. More
by criekiaws
Employees Worked With
September 30, 2022
All of the people in the service department are very helpful and knowledgeable! As a repeat customer, I am thankful for the! helpful and knowledgeable! As a repeat customer, I am thankful for the! More
by MOM16615
September 30, 2022
The Service Dept is very friendly, professional, and accommodating! They are always extremely busy at the Orland Park location and work very hard! accommodating! They are always extremely busy at the Orland Park location and work very hard! More
by Elaine Lozano
