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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
9,339 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,339 reviews

April 08, 2022

Very good dealer, if your buying or bringing in for service. Staff very good also. More

by ZEMSTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2022 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

April 08, 2022

Service was fast when able to drop off the night before. Need a lots more time if you are waiting for the car the be done same day. More

by Loyalcustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
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Apr 08, 2022 -

Loyalcustomer responded

Service is fast when able to make appointment and drop off night before.

April 07, 2022

This is my 2nd vehicle of purchase at this Dealership. Very professional Personnel. Always satisfied. More

by DESIGNERCHICKIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
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Apr 08, 2022 -

Family Hyundai responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

Apr 08, 2022 -

DESIGNERCHICKIE responded

Id never go anywhere else

April 07, 2022

Always got good service and quality work and hope to purchase a cari in the future More

by blacksheep214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2022 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 07, 2022

Major discrepancies surrounding my Genesis Concierge & Valet Service. I had to bring in and wait hours More

by Alllevelfitness_tab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Duran , PJ Smith
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Apr 08, 2022 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're sorry to hear that you weren't fully satisfied with your experience. Please don't hesitate to reach out to us directly if you'd like to share some more detail. We appreciate your business and hope to see you again!

April 07, 2022

Always friendly and caring. Always willing to listen and answer questions. Very professional and courteous More

by GOODLEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2022 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 07, 2022

Great teamwork, service department teady and able to help customers. Team explained procedures, were considerate and very helpful.. Good work Hyundai! More

by Patrica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, dont remember, I apoligize
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Apr 08, 2022 -

Family Hyundai responded

Thank you. We appreciate your business and our team looks forward to serving you again soon!

April 07, 2022

Fast and friendly service. Great sales people. Great people behind the counter helping the sales people to help me. More

by MIKEPAO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PJ Smith, Joe Panici
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Apr 08, 2022 -

Family Hyundai responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Family Hyundai are glad to have you as a customer.

April 07, 2022

I had my car towed there after an accident on the highway. They never looked at it forb3 weeks. I had it towed to a body shop and it was repaired in less than a week More

by Redshell14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian
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Apr 24, 2022 -

Family Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

April 07, 2022

I always receive great customer service. at this location. Thank you for helping fit me in. More

by T_SYTSMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
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Apr 08, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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