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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
9,339 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,339 reviews

April 05, 2022

Personal were very friendly and helpful. The show room was very clean ,comfortable and organized. More

by Bill7721
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Powers
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Apr 05, 2022 -

Family Hyundai responded

Bill, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

April 05, 2022

Service was great, and they were very respectful. There was no hassle. It was a peasant experience. More

by A_MOORE60443
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt
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Apr 05, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your service experience with Family Hyundai. Matt and our team appreciate your business and hope to see you again soon!

April 05, 2022

Always pleased with the service I receive at Family Hyundai. Tom Salen is a real pro. More

by ZUBERSMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
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Apr 05, 2022 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tom met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

April 05, 2022

Fast quality service. Knowledgeable, polite staff. Makes getting service easy. Excellent shuttle service. Thanks a lot More

by djasutis1957
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2022 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 05, 2022

I took my car in for my first oil change. It took over 3 hours to complete. That is too long. I feel they need a specific crew to only work on oil changes or make less appointments to shorten More

by merbs0456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2022 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 05, 2022

It is a good family oriented relationship. I would recommend them to others.The service is good but little slow. More

by ALITA.RICH56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2022 -

Family Hyundai responded

Rich, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 04, 2022

I other than the credit card machine not working, it was a very smooth visit More

by kvalentino20110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. Michael and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 04, 2022

Fast, friendly service with a comfortable, clean waiting area. Employees are professional with quality workmanship. More

by MARIAHASMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt from Service Dept, Tom Salin
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Apr 04, 2022 -

Family Hyundai responded

Maria, Thank you for your business and this review. We're happy to hear Matt, Tom, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 04, 2022

Everything went fine. All seems well. Thank you Matt kept me informed as to what was happening and came to get me when the service was completed More

by Judithcanter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Apr 05, 2022 -

Family Hyundai responded

Judith, It's great to hear that Matt was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

April 03, 2022

Felt relaxed and non pressured. Adam was our salesperson and was enjoyable to work with. More

by tamifolgers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2022 -

Family Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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