Family Hyundai

They took care of everything they said they would do, plus more. Very informative of work performed. plus more. Very informative of work performed. More

Brought my car in to fix a tire and took 3 hours… for ONE tire. Think it’s Rediculous! Can’t wait for the other 3 to be put on … will probably take a week! Total inconvenience for me, but probably it’s becau tire. Think it’s Rediculous! Can’t wait for the other 3 to be put on … will probably take a week! Total inconvenience for me, but probably it’s because I’m female. I know how the dealerships work! HATE going and dealing with them! How can you let a person wait 3 hours for ONE tire More

Working with this place has been a utter nightmare! Dealing with Hyundai corporate has been a nightmare as well. It has been months (and 2 tows later) of going back and forth about fixing a faulty engi Dealing with Hyundai corporate has been a nightmare as well. It has been months (and 2 tows later) of going back and forth about fixing a faulty engine. Hyundai knows there are engine problems with 2014 Santa Fe’s yet still won’t fix an engine. After months of going back and forth corporate told us that they are fixing the engine out of “good will”. Service was scheduled for April 1st, 2022. I have gotten many reminders that my service was scheduled to replace the engine even though to work out details the service center at family Hyundai was saying they couldn’t not find a service appointment. After a couple days they FINALLY were able to see the appointment in the system but said it was just to see what was wrong NOT to replace the engine (which the reminder stated it was to replace the engine)! Now it’s a day before the scheduled appointment and they are saying the case has been closed as of 3/29/22. Yet I received another reminder email in 3/30/22 of my service appointment. I never received a phone call, email, or letter stating that the case was closed. I’ve been strung along since December. We have paid for multiple tows and threatened that I would have to pay for storage when the car was there being assessed. So disappointed. Will not recommend this place to anyone. More

I own a 2007 Santa Fe. It has had all service done at this dealership. I had to wait almost 2 months past when it was due for a routine oil change. I went over by almost 10 It has had all service done at this dealership. I had to wait almost 2 months past when it was due for a routine oil change. I went over by almost 1000 miles. Not happy. More

They did a fantastic job! Got an oil change and a new battery and I was out in less time than usual. Service department was very helpful and the waiting area is nice too. Than Got an oil change and a new battery and I was out in less time than usual. Service department was very helpful and the waiting area is nice too. Thanks, Mike! More

The word family is right on the money they treat you like your part of there family your part of there family More

Great service friendly staff just a pleasure to deal with always recommend to family and friends always recommend to family and friends More

Great service ! The timing was exact , all the employees were courteous and friendly . Nice facilities! The timing was exact , all the employees were courteous and friendly . Nice facilities! More

Quick and knowledgeable in the service center. Tj is the best of all time or the GOAT Tj is the best of all time or the GOAT More

I’ve had nothing but excellent service with Family Hyundai over the last 10 years. Hyundai over the last 10 years. More