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Family Hyundai

Tinley Park, IL

4.4
9,271 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,271 reviews

February 24, 2022

Very happy with Adam and his professionalism. He helped on many levels and was very patient with my inquiries. Never felt pressured by him. More

by gritchtz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 24, 2022

We made an appointment for an oil and service right after Thanksgiving. We were told the earliest Family Hyundai could get us in was Feb. 22. Right at 3 months. The service writer was good and the techn More

by KKUH100
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Bryan Schultz
Mar 13, 2022 -

Family Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

February 24, 2022

My service advisor was awesome couldn't ask for better service he really cares about Family Hyundai! More

by TRUMPSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BRYAN SCHULTZ, Tom Salin, Eric Kratschmer
Feb 24, 2022 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 23, 2022

The service crew started working on my vehicle as soon as I arrived . The service bay was neat and clean and had a large crew of well trained technicians. The work scheduled took the estimated time I was tol More

by Ghostrider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

February 23, 2022

Good and timely service, service advisor was helpful, Recommended only whatever needed service , Delivery of vehicle after service was on time. More

by thampi200220021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Family Hyundai responded

We are very happy to hear Mike provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 23, 2022

Salesman was knowledgeable and honest. What he said in the beginning didn’t change at the end. Everything went smooth and efficient from everyone involved More

by TKEHOE123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lechowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici, Cory Keller
Feb 23, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience working with Cory, Joe, and our team here at Family Hyundai. We appreciate your business and hope to see you again soon!

February 23, 2022

This is the third Hyundai we have purchased, or leased, from Family Hyundai. The experience has always been easy. Adam was great and willing to work with us to get the best deal. There was no hard press More

by AERONANCY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
Feb 23, 2022 -

Family Hyundai responded

Thanks for your feedback on your recent visit to Family Hyundai. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

February 23, 2022

Service guy Tom was awesome! !! Service was up front, and expedient. Outside service overall, Great!!! More

by Derrick5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Feb 23, 2022 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

February 22, 2022

Great and fast service as always! I will always buy my vehicles from Family Hyundai. Thank you! More

by SCHOLAR0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 22, 2022

My car had a recall. I scheduled an appointment. They took me promptly. I waited for my car to be serviced and was on my way. This was a recall at N/C. I have no way to j More

by IDISILVESTRO
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Name on my receipt says Matthew Casey 1355.
Feb 23, 2022 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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