Family Hyundai

I love this Family. Family hyaindai has a great service dept from start to finish. Car porter is your first contact , my guy has been there for over 12 years ,always happily greeting, gets the cars ready dept from start to finish. Car porter is your first contact , my guy has been there for over 12 years ,always happily greeting, gets the cars ready to go in for service write up. Careful when maneuvering around your car. Service writers are patient, they listen, the inform you on the wait time , especially if you don't have an appt during this pandemic time . Mechanics are so nice . If they see an issue you were not aware of, they will point it out. This is great since valuable lives ride in the car and on the road with other valuable lives in other cars. They are so honest. I have never had a bad vibe there. Colin is super ! He is very patient, and knowledgeable. It is so nice to dealership happy people in the work force . It makes the wait easier. More

So far no good comments at this time,they didn't have a loaner car for me when I really needed one.So far I'm out $700 + dollars for renting a car for seven days.That was not handle right from the beginnin loaner car for me when I really needed one.So far I'm out $700 + dollars for renting a car for seven days.That was not handle right from the beginning More

An issue that the dealership promised to fix is not fixed. I can clearly hear that a rear wheel bearing is bad, but for some reason they keep switching tires around and telling me it's not the wheel be fixed. I can clearly hear that a rear wheel bearing is bad, but for some reason they keep switching tires around and telling me it's not the wheel bearing. In any event the loud roaring noise is not fixed and I've maid peace with the fact they they are not going to fix the wheel bearing and I'll have to do it myself. More

We received fast, reliable, courteous service and will continue to have our vehicle serviced at Family Hyundai continue to have our vehicle serviced at Family Hyundai More

They have extremely poor communication and after getting my car back after they had it for a month I had to get it towed back to them because they didn't thoroughly examine my car and there were still issue my car back after they had it for a month I had to get it towed back to them because they didn't thoroughly examine my car and there were still issues with it. More

Was polite very respectful offered a bottle of water and talked about and show me what the SUV I came in to purchase had and offered very great person. talked about and show me what the SUV I came in to purchase had and offered very great person. More

Very upset with this visit because things that should’ve been done were not complete!! been done were not complete!! More

Matt from Family Hyundai has done a tremendous job making sure that I was satisfied sure that I was satisfied More

Have used Family Hyundai service department for the last 16 or so years and have never had any problems. 16 or so years and have never had any problems. More

Staff was polite, helpful and I was in and out within an hour! I would definitely recommend! hour! I would definitely recommend! More