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Family Hyundai
Tinley Park, IL
9,329 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,329 reviews
October 03, 2024
We were treated with respect during the entire visit. Mark took all the time necessary to explain the deal & all the aspects of the vehicle. Mark took all the time necessary to explain the deal & all the aspects of the vehicle. More
by skostro
Verified CustomerEmployees Worked With
October 03, 2024
I have only had a few interactions so far. And its been ok. Nothing to complain about. Nothing blows me away. Just another dealership And its been ok. Nothing to complain about. Nothing blows me away. Just another dealership More
by KATHY4393
September 29, 2024
All issues were addressed staff were very friendly always a great experience thank you.jerry a great experience thank you.jerry More
by JER5234
September 28, 2024
Not happy with treatment by the man who waited on me. He was very condescending He was very condescending More
by IRISH822
Employees Worked With
September 28, 2024
I used to love Family Hyundai. I test drove the 2025 Tucson. Do not like the new model. Was a Family Hyundai devotee for 16 years having bought two cars there the service departmen I test drove the 2025 Tucson. Do not like the new model. Was a Family Hyundai devotee for 16 years having bought two cars there the service department is a turnoff. Since the pandemic hit in 2020, it takes over 4 weeks to get an appointment which is horrible. More
by pat.alm
Employees Worked With
September 28, 2024
Great customer service. Bought our last 3 vehicle’s from Family Hyundai because of that Bought our last 3 vehicle’s from Family Hyundai because of that More
by slrocque
Employees Worked With
September 27, 2024
Good family Dealership very nice salesman and courtesy kindly and polite and trys to make the best deals for you possible, I would highly recommend this Dealership to friends 🤎💯 kindly and polite and trys to make the best deals for you possible, I would highly recommend this Dealership to friends 🤎💯 More
by RICKYWHITE1020
Employees Worked With
Tyler Conner
September 27, 2024
Ken Begeske helped me through getting anew engine from Hyundai under warranty. It was a months long process but the job is now done. Thanks a lot Ken. Hyundai under warranty. It was a months long process but the job is now done. Thanks a lot Ken. More
by TOOLJOE11
Employees Worked With
Ken Begeske
September 26, 2024
Your service people failed to fix the issues that I am having with my car. I felt like no one was listening to me and was treated like a stupid female that is clueless on how my car should run. Nothing having with my car. I felt like no one was listening to me and was treated like a stupid female that is clueless on how my car should run. Nothing was done to rectify the issues at all! I brought my car in twice for the same issue and was told that it is typical of how Tucson's should be. Um, NO! I am sick from the horrendous smell of mildew every time I turn the AC on. I smell it. Everyone else that gets into my car smells it but yet NONE of your service people could smell it. UNREAL and not acceptable. More
by RENEMCF16
Employees Worked With
Matthew - unsure of his last name
September 26, 2024
Terrible customer service. I do not recommend buying a car from here our getting any services done to your vehicle. I do not recommend buying a car from here our getting any services done to your vehicle. More
by Meka
Employees Worked With
