Family Hyundai

Close to home. Very good people to work with. We are Close to home. Very good people to work with. We are fortunate to have bought three cars here with the same sales person. Good vehicle maintenance Close to home. Very good people to work with. We are fortunate to have bought three cars here with the same sales person. Good vehicle maintenance service also. More

Great customer service.George "Skip" HasenjaegerFocused Great customer service. George "Skip" Hasenjaeger Focused on making sure I received the highest trade in value for my old car, my satisfaction of my Great customer service. George "Skip" Hasenjaeger Focused on making sure I received the highest trade in value for my old car, my satisfaction of my new car and importantly my monthly payments. Highly recommend anyone looking to buy a new car to shop the Family Hyundai. You won't be disappointed. More

The service department member was friendly and very helpful. She gave me information that I requested and wrote it down for me. helpful. She gave me information that I requested and wrote it down for me. More

Experienced, well knowledged service consultants, combined with fast skilled and neat techinicians means an EXCELLENT well run Service Department. Kudos to Family Hyundai! combined with fast skilled and neat techinicians means an EXCELLENT well run Service Department. Kudos to Family Hyundai! More

My wife brought in a car which the dealer did work on. Front tie rods. After the work, the front two tires had the lug nuts cross threaded. I am a Union worker for local 134. I have had many items cross t Front tie rods. After the work, the front two tires had the lug nuts cross threaded. I am a Union worker for local 134. I have had many items cross threaded before an know what it’s like to take apart a bolt that’s been cross threaded. Upon getting work done and trying to take the front wheels off, the lugs would not break and when they did the one lug broke off. After two hours of fighting, Mike evaluated the situation and decided he would do us a “favor” and replace the one cross threaded wheel stud even though the front 8 where all cross threaded. They said they would “eat the cost” but would not do “any other favors” which I find odd since my electric company only eats the cost on items that’s the company in fact messed up. He threw the paper work at my wife and said this was the last favor he would do. They tried everything they could to blame another shop even though they are the only ones who have ever serviced our vehicle, and took the tires on and off. They did in fact provide a detailed history report which they said specifies that the wheels where NOT taken off. The report was printed for me and NO WHERE in it does it say wether the wheels where taken off or not. VERY POOR CUSTOMER SERVICE. I would never treat a client the way I or my wife was treated in this place and I work with clients for big company’s everyday. If I spoke or treated them with such attitude, I would no longer have a job. We have owned the car since 2012. We get oil chances and that’s all. We have not had any other problems with the vehicle. I am very surprised with how very unprofessional especially, for worker who are union. Very bad representation of family Hyundai and I would never go back which is sad because the car itself had no issues. We will be filing a report with the BBB More

Awesome service! Fast and quick! Matthew Casey was very helpful and explained the whole process. helpful and explained the whole process. More

Went in to dealer without an appointment , employee took my information and told me it might take longer than usual. They were really busy! Waited maybe 30 minutes and the car was done. Amazing!!!!! my information and told me it might take longer than usual. They were really busy! Waited maybe 30 minutes and the car was done. Amazing!!!!! More

We own five Hyundais, and Family has always done a wonderful job taking care of all of them. wonderful job taking care of all of them. More

Always quick to get you in and out as promised. They are all so nice when you’re there. A special shout out to Colin for providing exceptional service! all so nice when you’re there. A special shout out to Colin for providing exceptional service! More

Always great customer service , no complaints ever. Only good things to say. And very nice staff. good things to say. And very nice staff. More