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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.5
9,902 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,902 reviews

June 18, 2026

Ricky Gushi was very professional and helpful. He took the time to answer all of our questions, and even came in on his scheduled day off to review the features of our 2026 Santa Fe when we came More

by momsie007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2026 -

Family Hyundai responded

It’s wonderful to hear Ricky made your Hyundai Santa Fe handover smooth and informative. We appreciate his dedication in addressing your questions and going above and beyond to cover every feature. Thank you for sharing your experience!

June 18, 2026

They great people that work there. They are very helpful to answer any questions you have. More

by Gerald
Recommend Dealer
Yes
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Jun 18, 2026 -

Family Hyundai responded

Thank you for highlighting our team’s support during your Hyundai Elantra service. It’s wonderful to hear that your questions were answered clearly. We appreciate you entrusting us with your vehicle.

June 18, 2026

Helpful understanding tune into my personal need Ken is the best... makes sure I understand the problem and what needs to be done to correct the problem More

by ALEXANDRIA411
Recommend Dealer
Yes
Employees Worked With
Service manager Ken
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Jun 18, 2026 -

Family Hyundai responded

We’re glad our service team took the time to understand your needs and clearly explain the issue and the steps to address it. Thank you for trusting us with your Hyundai Santa Fe.

June 16, 2026

I arrived for my appointment early and I was taken care of right away. Service was done quickly and smoothly. I waited and the dealership accommodations were clean and comfortable. More

by JDEPEDER
Recommend Dealer
Yes
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Jun 16, 2026 -

Family Hyundai responded

Thank you for sharing your feedback. We’re delighted your early arrival led to prompt, efficient service and that our clean, comfortable waiting area met your needs. We appreciate you trusting us with your Hyundai and look forward to helping you again.

June 14, 2026

Kristi was a great salesperson. She listened abd understood my needs. No pressure. Everyone at the dealership was friendly and helpful More

by MPACOCHA15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2026 -

Family Hyundai responded

We’re thrilled Kristi listened to your needs and made your Hyundai Tucson purchase feel pressure-free. It’s great to hear the entire staff was friendly and helpful throughout the process. Thank you for choosing a new Hyundai Tucson.

June 12, 2026

Made an appointment for a simple oil change and tire rotation. Two and a half hours for an oil change?? After two hours I walked up to the person at the check in. She checked went to check on the car. T More

by Hello1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin Simmons
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2026 -

Family Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please feel free to contact us directly.

June 12, 2026

Everyone there was very nice to me and very helpful. I really appreciate it. Thanks! More

by stella207
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2026 -

Family Hyundai responded

Thanks for sharing your feedback. We’re pleased our team made your experience so welcoming and helpful while you took home your used Hyundai Tucson. We appreciate you choosing us.

June 11, 2026

The wrong part was sent so I brought the car in but the work couldn't be done and I have to bring the car back another time. More

by ericdelau
Recommend Dealer
No
Employees Worked With
Ken. He was good but the wrong part was sent so I brought the car in but the work couldn't be done and I have to bring the car back another time.
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Jun 17, 2026 -

Family Hyundai responded

Thank you, Eric, for your feedback, and we apologize for not delivering an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 09, 2026

We are new customers so it is a little quick to be giving a review. Our Salesman Adam was very knowledgeable More

by legrandgma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2026 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 06, 2026

Mike Bratlien was very helpful and courteous, as our sales person. I would highly recommend him. More

by kristinekarol
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Maverick Watson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bratlien
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Jun 10, 2026 -

Family Hyundai responded

Thank you for your review and kind words for Mike! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Family Hyundai.

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