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Family Hyundai

Tinley Park, IL

4.4
9,375 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,375 reviews

May 23, 2020

I was just sold my first car and it was a great experience! They made sure to really take care of me and they did not fail. I am very happy with my purchase and i recommend going to family Hyundai! More

by Habinac7
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Powers, Kelly Kuckelman, Leon Goldman
May 24, 2020 -

Family Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Family Hyundai are glad to have you as a customer.

May 23, 2020

Oil Change The people who work here are always very friendly. I always feel like my car is in good hands here! Being here during the Covid outbreak was also a re More

by SAKAPALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : He was very friendly, explained what the service was going to entail and gave me an estimate.
May 24, 2020 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 23, 2020

Good people .they accomadate you if have an issue.clean waiting area woth COVID19in mind. They are always busy that shows customer like the service to come back. More

by Ghan patel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2020 -

Family Hyundai responded

Thank you, Ghan, for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 22, 2020

Great Experience I bought a new car from Family Hyundai and had a great experience. The entire staff was friendly and accommodating. Ryan found me the car I wanted and More

by tsoprano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Prindle
May 24, 2020 -

Family Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 22, 2020

Not happy at all. Came in because my High-beams were not working. The service rep told me since I have an appointment it will take no longer than an hour. So everything was fine but I waited 2hrs in the wai More

by Blazej Romejko
Recommend Dealer
No
Employees Worked With
Crystal Duran
Jun 08, 2020 -

Family Hyundai responded

Hi Blazej, Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly.

May 22, 2020

Great - No complains Ricky was courteous and very informative. He helped me find the vehicle that I wanted and knew the car inside and out. All my questions were answere More

by BILLJU60803
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leon Goldman
May 24, 2020 -

Family Hyundai responded

Thank you, Bill! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ricky met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

May 21, 2020

They were amazing!! Great experience, would highly recommend them to anyone looking to buy a new vehicle!! Love my new Tuscon and love the staff!! More

by CAITLIN.SEPESSY
Recommend Dealer
Yes
Employees Worked With
Kelly Kuckelman, Joe Panici, Alex Baszaral, Zarius Green
May 21, 2020 -

Family Hyundai responded

HI Caitlin, Here at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

May 21, 2020

It wasn't very hard. I needed to get a car in a hurry. Everything was fine. I Was impressed with the warranty and service perks. So far so good! More

by KARL.SCHUDT
Recommend Dealer
Yes
Employees Worked With
Kelly Kuckelman, Austin Osabuohien
May 21, 2020 -

Family Hyundai responded

Hi Karl, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 21, 2020

Family Genesis service Was finally able to schedule valet service for my G80. Scheduled online and they tax reminders to my phone. No show on time for pickup of my car. Cal More

by kengleong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin
May 21, 2020 -

Family Hyundai responded

Hello, Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

May 21, 2020

Awesome experience as always! The service department was thorough and efficient! My vehicle was completed in a timely manner and Tom explained all services preformed. Many Thanks! More

by MARYPATZIRNGIBL
Recommend Dealer
Yes
Employees Worked With
Tom Salin
May 21, 2020 -

Family Hyundai responded

Thank you for sharing your experience! We are glad to hear that Family Hyundai was able to make your service experience such a positive one.

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