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Family Hyundai

Tinley Park, IL

4.4
9,375 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,375 reviews

May 21, 2020

Went in for oil change and any manufacturer scheduled maintenance. Did not attach inspection sheet. Service writer told me the battery was bad and ask if I waned replaced, I said no because some filters More

by CLANNIE
Recommend Dealer
Yes
Employees Worked With
Mike Majors
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020 -

Family Hyundai responded

Thanks for taking the time to share your experience with us. We appreciate your honest review.

Jan 05, 2021 -

CLANNIE responded

Would like to know what rear brakes cost is if pads, rotors and e-brake shoes replaced. Something to gage what it could cost if all had to be replaced. Also, why no inspection was done on brakes. Thought that was part of the 34 point inspection when oil change service. Haven’t got a copy of the inspection the last two times oil was changed. Even if it was emailed would be ok, saving paper to print out. Dealer has my email address.

May 20, 2020

Service rep Mike was great kept me informed through repair A+ I will definitely bring my Hyundai here for service facility was spotless service was done quickly More

by W20303
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020 -

Family Hyundai responded

Thank you for your review and kind words for Mike! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

May 20, 2020

Family Hyundia is a great place pleasant customer service . Very helpful always explain whatever the problem is with your car . Let you know if you need to leave your car . Give you a loaner . Friendly Envir More

by SHELIAECHOLS
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Leon Goldman
May 21, 2020 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 20, 2020

I had Ricky as my sales person. He was there to help me when I needed it. I would have to say he’s a good at his job. More

by Kmich
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020 -

Family Hyundai responded

It's great to hear that Ricky was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

May 20, 2020

Nice People. Great Service Had a great experience purchasing a new 2020 Santa Fe from Family Hyundai over the internet. They were very responsive to all my requests and even hel More

by DAVIDB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Mutnansky, PJ, Kelly Kuckelman
May 21, 2020 -

Family Hyundai responded

David, thank you so much for choosing Family Hyundai! Congrats on your new Santa Fe, and please let us know if we can be of any more assistance!

May 20, 2020

Great Car, Great People, really went above and beyond I would like to personally thank Mark H,Bob, and Graham for helping me get the exact car for the best price and for meeting all of the needs of the cu More

by Dan G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Holder
May 21, 2020 -

Family Hyundai responded

Hi Dan, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! It's wonderful to hear that Graham, Mark and Bob were able to help you find the perfect vehicle. Please let us know if we can be of any further assistance!

May 20, 2020

Second time service When I arrived everyone was very courteous and very attentive to my needs. The wait was a normal time and the waiting room was very pleasant and clea More

by tomichmj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
didn't get their names
May 21, 2020 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

May 20, 2020

I continue to have all around good service at this location. I hope it continues; it’s extremely hard to get quality and honest service together. More

by anthonymcdowell
Recommend Dealer
Yes
Employees Worked With
Bryan
May 21, 2020 -

Family Hyundai responded

Anthony, thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 20, 2020

I have been a loyal customer at this dealer for almost 15 years (in November 2020). I have purchased several vehicles and had all of my maintenance completed here. I am a loyal customer because of the excell More

by kscott20002019
Recommend Dealer
Yes
Employees Worked With
Tom Salin
May 21, 2020 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai. Thank you for being a long-time customer, we look forward to seeing you next time!

May 19, 2020

Great dealership all around..friendly staff..great incentives on their cars. They will work with you to get you into a car that you want. More

by CHEFCHICAGO
Recommend Dealer
Yes
Employees Worked With
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici, Leon Goldman
May 20, 2020 -

Family Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

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