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Family Hyundai

Tinley Park, IL

4.4
9,348 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,348 reviews

May 12, 2020

I have been a loyal customer for at least 15 or so years....never had an issue they could not resolve to MY satisfaction .why leave? More

by ddwars31
Recommend Dealer
Yes
Employees Worked With
Service - Brian ?
May 12, 2020 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 12, 2020

I have nothing bad to say about anybody I dealt with at your dealership Rick who took care of me was helpful in every aspect of the process people like him should be respected to be a great part of your co More

by TTROJAK
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Kelly Kuckelman, Joe Panici, Amy Kuckelman
May 12, 2020 -

Family Hyundai responded

Hi TRROJAK, Here at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

May 12, 2020

Very helpful in answering all my questions. Readily available and very knowledgeable Carlos was able to help me compare several different cars and make the decision that best fit my needs More

by WKNOR123080
Recommend Dealer
Yes
Employees Worked With
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020 -

Family Hyundai responded

Thank you so much for your wonderful review! We are thrilled that Carlos had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Family Hyundai!

May 11, 2020

This last service was not good they didn't reset my system and they didn't inspect my car didn't clean it out they just changed my oil check the battery and tires that it More

by darlenebrown93
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

Family Hyundai responded

Darlene, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 10, 2020

Customer service is good and they have good service and food and fast service and clean place and coffee and tv good chairs and nice people More

by KAMALSWEIS
Recommend Dealer
Yes
Employees Worked With
Toni Ivanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Kuckelman, Leon Goldman, Eric Kratschmer
May 11, 2020 -

Family Hyundai responded

Kamal, We appreciate your business and our team looks forward to serving you again soon!

May 10, 2020

What's the point of an appointment when I had to just wait my turn with first come first serve oil changes? 2 hours of my life u could have made other arrangements. I'd rather go to jiffy lube. More

by TMCG44
Recommend Dealer
No
Employees Worked With
I have no idea who took care of me. A girl took my keys and returned them almost 2 hours later.
May 27, 2020 -

Family Hyundai responded

We are sorry that your experience did not match your expectations. Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Please feel free to reach out to our General Manager for any further comments or concerns.

May 10, 2020

Family Hyundai was awesome. I got what I wanted and I would definitely refer someone else to come and check them out too. Good Job!!!!!! More

by KDIONA22
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Kuckelman
May 11, 2020 -

Family Hyundai responded

Kdonia, It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Family Hyundai!

May 10, 2020

Even through the pandemic I received great customer service. Thank you to Mayweather for the great service and helping me find my first car! I More

by POSHAKASCOTT
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

Family Hyundai responded

Poshaska, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

May 10, 2020

bought a new kona JACKIE IS A FANTASTIC SALES PERSON ! FAMILY HYUNDAI IS VERY LUCKY TO HAVE HER. EVERYONE ELSE IS ALSO VERY FRIENDLY AND KNOWLADGEABLE. VERY WELL DO More

by BMECK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Kuckelman, Leon Goldman, Eric Kratschmer
May 11, 2020 -

Family Hyundai responded

Thank you so much for choosing Family Hyundai! Congrats on your new purchase, and let Jackie and or the team know if we can be of any more assistance!

May 09, 2020

Great customer service, salesman Adam went out of his e way to keep me informed of the steps being taken during the process. I'm very happy with my santa fe. More

by ayrshire2
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lechowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leon Goldman
May 11, 2020 -

Family Hyundai responded

Ayrshire, Thank you for your business and for this review. We're happy to hear Adam was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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