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Family Hyundai
Tinley Park, IL
9,339 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,339 reviews
April 16, 2020
Larry was excellent. I would rate him a 10. He made sure I had a smooth transition. Very pleased how he handle my buying the car. I had a smooth transition. Very pleased how he handle my buying the car. More
by KWALSH.WALSH439
Verified Customer
April 14, 2020
Very clean and-staff well organized,very polite Very clean and-staff well organized,very polite explained everything thoroughly.Very happy with my purchase and the staff at family Hyundai.Would def Very clean and-staff well organized,very polite explained everything thoroughly.Very happy with my purchase and the staff at family Hyundai.Would definitely recommend to everyone. More
by barbarabasha1953
April 13, 2020
Great Price, Easy Purchase I just bought a 2019 Genesis from Family Hyundai and the experience could not have been more easy. I did a good amount of research on the vehicle befo I just bought a 2019 Genesis from Family Hyundai and the experience could not have been more easy. I did a good amount of research on the vehicle before I contacted Family Hyundai, so I knew the purchase price I wanted to be at. I saw the car I wanted for the price I felt comfortable with online, I called and spoke to manager to setup a test drive and confirm pricing, and I ended up buying the car the same day. Overall, I don't think things could have been smoother. :) More
by RJBIALK
April 12, 2020
4th Car from Family Hyundai. Highly recommend Even though we live on the NW side of Chicago now, we will always buy our cars from Family Hyundai. this will be our 4th car and each experience has b Even though we live on the NW side of Chicago now, we will always buy our cars from Family Hyundai. this will be our 4th car and each experience has been great. More
by K.SUESS
Employees Worked With
Other Employees :
Leon Goldman
April 09, 2020
Service is by appointment only at this time and I had a 9am time. By 9:02am I had a service tech assisting me. I needed a door handle replaced that had previously been ordered and by 9:20am, my repair was 9am time. By 9:02am I had a service tech assisting me. I needed a door handle replaced that had previously been ordered and by 9:20am, my repair was complete. I received a text from the service department asking if I needed any additional services or had any questions. Always quick, prompt and courteous service! More
by zunigat85
Employees Worked With
April 08, 2020
Well run operation. I visited the Family Hyundai website last Saturday. I found 2 vehicles that were of interest. Shortly thereafter, I received a call from Kelly the i I visited the Family Hyundai website last Saturday. I found 2 vehicles that were of interest. Shortly thereafter, I received a call from Kelly the internet sales co-ordinater. We set up an appointment for the following Tuesday. We were met promptly by Ricki Gushi, who had our final choice waiting for us at the door. My wife and I took the vehicle for a test drive, while our trade in was being evaluated. Upon our return, Ricky had a value for the trade in and quickly put together the finance package with 0% interest. We agreed to the deal. We met with Al to discuss some after market items without feeling at all pressured to purchase them. ( A welcome rarity ). Then breezed through finance with Leon, and back to Ricky to go over many of the features. We were on our way. A very nice experience! More
by BILDIX
April 07, 2020
As usual, the beat! The gave me a new headlight within minutes. They were very prompt and professional. Always will be a member of the family! minutes. They were very prompt and professional. Always will be a member of the family! More
by PKARENPONDER
April 05, 2020
My experience at the dealership was excellent. Imm family can I we’re treated well with fast and excellent service. I would recommend to everyone. can I we’re treated well with fast and excellent service. I would recommend to everyone. More
by LATOYAWILLIS14
Employees Worked With
Austin Osabuohien
April 05, 2020
I was in too purchase a car during this whole pandemic. Carlos and the team made us feel very comfortable during our time at the dealership. A wonderful team of employees. Thank you! Carlos and the team made us feel very comfortable during our time at the dealership. A wonderful team of employees. Thank you! More
by COXMARGARET025
Employees Worked With
April 04, 2020
Very professional, knowledgeable, and nice!!!! Everyone was really nice, went above and beyond to get me the vehicle I wanted!! I love my SUV!!! Carlos was very knowledgeable about the vehicle, an Everyone was really nice, went above and beyond to get me the vehicle I wanted!! I love my SUV!!! Carlos was very knowledgeable about the vehicle, and was very patient with teaching me some of the perks of it. More
by BOATNERVIRGINIA
