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Family Hyundai

Tinley Park, IL

4.4
9,339 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,339 reviews

March 06, 2020

Great experience overall, from start to finish. Everyone during the process was very courteous and knowledgeable and I got a dream deal on the SUV I wanted. More

by RSS248
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
George "Skip" Hasenjaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Leon Goldman
Mar 06, 2020 -

Family Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new SUV! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 06, 2020

Great experience! Working with Family Hyundai has been a wonderful experience for me. First, I brought my 2016 Genesis from them last September and I was extremely plea More

by RPOWELL65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Mar 06, 2020 -

Family Hyundai responded

Richard, thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found both your sales and service experiences with us to be positive. Thank you for choosing Family Hyundai, and please don't hesitate to reach out if you need anything else.

March 05, 2020

Service advisor Crystal was great I appreciate her honesty. She was not there when I picked up my vehicle and that's were my experience changed. After spending $1300 in your dealership I had to sear More

by jaleel96
Recommend Dealer
Yes
Employees Worked With
Crystal
Mar 06, 2020 -

Family Hyundai responded

Thank you so much for sharing your thoughts. We are glad that you enjoyed working with Crystal; however we apologize for the difficulties finding your vehicle and the condition you found it in. That does not reflect our standards here at Family Hyundai and we would like to discuss this issue with you directly to see if we can make it right. Please reach out to us at your convenience. Thank you!

March 04, 2020

Had an appt. for an oil change and I was in and out in less then an hour and a half with a car wash. More

by Ennaxor
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2020 -

Family Hyundai responded

Hi, We are very happy to have provided you with such a positive experience! We are delighted to know your oil change and car wash were done in such an efficient manner! We sincerely value your business and look forward to your next visit.

March 04, 2020

Exceptional Customer Service After explaining my issue, my car was kept for diagnostics. The issue was found, corrected, and I was given a courtesy vehicle with no hesitation. More

by mrsadt67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2020 -

Family Hyundai responded

Hi, Thank you for your excellent review. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best, Family Hyundai

March 04, 2020

Great Service I was in and out n 45 minutes. My vehicle came back shining new. Cleaned inside and outside. The cleaning fellow was exceptionally good at his job. More

by WJC1249
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Rich
Mar 04, 2020 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

March 04, 2020

Purchase of AWD Ltd Palisade Ryan was stellar. He was informative, helpful and congenial. Great follow-up but never pushy....He enabled me to feel comfortable during my research More

by DAWNHILLSTROM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Prindle
Mar 04, 2020 -

Family Hyundai responded

Hi Dawn, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your excellent experience working with Ryan, congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 03, 2020

Great experience. Love the car!! Would recommend buying from Family Hyundai. Friendly staff was great to work with. I look forward to buying more cars from them. More

by Bryan
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chabasco Elston, Sam Wallace
Mar 03, 2020 -

Family Hyundai responded

Bryan, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We appreciate your business and look forward to seeing you again. Enjoy your new vehicle!

March 03, 2020

Very good and helpful.. should have been able to skip last payment on lease that was turned in as car was returned or at least given a credit on new lease. More

by mjacobs11436
Recommend Dealer
Yes
Employees Worked With
Jerry Lacy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici, Amy Kuckelman
Mar 03, 2020 -

Family Hyundai responded

Hi-, Thank you so much for your kind words, and for taking the time to leave us this feedback! If you have further questions, please feel free to follow up with us. Sincerely, Family Hyundai

March 03, 2020

Excellent service and professional staff! Service wait was under an hour (oil change and check point review). I will be back for future service needs. More

by denise5610
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2020 -

Family Hyundai responded

Denise, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

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