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Family Hyundai

Tinley Park, IL

4.4
9,338 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,338 reviews

February 24, 2020

Jerry lacy was awesome the service was awesome felt like the car I purchased could have been detailed better then it was. And the wait time on seeing the finance guy took way longer then expected just to si More

by KEWONENEELY14
Recommend Dealer
Yes
Employees Worked With
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Family Hyundai responded

Hi, Here at Family Hyundai, customer satisfaction is our #1 priority. We always do your best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Jerry, and it was a pleasure having you at the dealership. We appreciate your review!

February 24, 2020

Family Hyundai is the only car dealership I’ve ever been to where everyone is genuinely friendly and never make you feel pressured in any way. The entire sales, finance, and service staff are wonderful and More

by slonergan
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Leon Goldman, Sam Wallace
Feb 24, 2020 -

Family Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Jaclyn and the team, congratulations on your new Hyundai! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 24, 2020

Oil change and maintence Car brought in for maintence and some strange noises that turn out to be a power sterring problem , my car had to be kept overnight due to a part that More

by BPERKINS316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Feb 24, 2020 -

Family Hyundai responded

Hello Ms.Perkins, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tom and the team met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

February 24, 2020

Zarius was very pleasant, knowledgeable & attentive. He worked with me to get a deal that I was comfortable with. He has followed up with me since the purchase to ensure I’m still satisfied and to see if I More

by BYRON5
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zarius Green
Feb 24, 2020 -

Family Hyundai responded

Bryon, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Zarius could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

February 24, 2020

Fast easy professional I have purchased 4 vehicles over the years and each time the experience is better than the last. No hassle no pressure sales person very knowledgeabl More

by DARRELL122558
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leon Goldman
Feb 24, 2020 -

Family Hyundai responded

Hey Darrell, Thank you for choosing our dealership again! We appreciate you being a loyal customer and your feedback. We're glad we were able to help, and we hope to see you again!

February 23, 2020

I’m a regular customer for 10 years always bring my Sante Fe in for oil changes and service usually minimum 2hr wait but I understand usually very busy but always great service and accommodating More

by Mantl7
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Rich and Brian Ramocki, Tom Salin
Feb 24, 2020 -

Family Hyundai responded

Hi, Thank you for being a loyal customer! We are very happy to hear that we consistently provide you with great service and minimum wait time. We appreciate the opportunity to do business with you! Thanks again for choosing our dealership.

February 23, 2020

The best dealership I’ve ever gone too. The people were great from the salesman, finance manager and the women that helped with all the technology on my new car. I will recommend this dealership to anyone More

by JUSTINMCGRATH1858
Recommend Dealer
Yes
Employees Worked With
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici, Leon Goldman
Feb 23, 2020 -

Family Hyundai responded

Hi Justin, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

February 23, 2020

I Appreciate the warm , couteous ,professional and prompt service I receive. I also feel secure with having only Hyundai service my car. So far it is always a satisfying relationship and experience More

by lovearmanetta
Recommend Dealer
Yes
Employees Worked With
Brian Ramocki 5 stars
Feb 23, 2020 -

Family Hyundai responded

Thank you, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

February 23, 2020

The people there are nice to work with and buying a vehicle is easy I would tell people how easy it was to purchase a vehicle More

by TRDAWSON1952
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2020 -

Family Hyundai responded

Hi, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 23, 2020

I arrived early for my appt. which I made the service rep Crystal was aware. Basically it I spent almost 3hours there I was upset. More

by SONJE3DMOORE
Recommend Dealer
No
Employees Worked With
Crystal
Mar 12, 2020 -

Family Hyundai responded

Hi, We are very disappointed to hear that your experience did not meet your expectations. We take your feedback very seriously and would like the opportunity to speak with you about what happened further. Please contact us at your earliest convenience. Sincerely, Family Hyundai

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