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Family Hyundai
Tinley Park, IL
9,331 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,331 reviews
December 31, 2019
Colin took good care of my husband’s needs. He explained everything to him, and told him what to look for moving forward. Thank you. everything to him, and told him what to look for moving forward. Thank you. More
by happynow
Employees Worked With
December 30, 2019
very plasent. service time was excellent very thing was explained to me.no problems at all, was happy with work done and will bring my car back here. service time was excellent very thing was explained to me.no problems at all, was happy with work done and will bring my car back here. More
by XMETAL1
Verified CustomerEmployees Worked With
December 30, 2019
Very Friendly and knowledgeable Very Friendly and knowledgeable. Did not feel pressured to buy. Made sure we had all the information we needed on each car we were interested in to m Very Friendly and knowledgeable. Did not feel pressured to buy. Made sure we had all the information we needed on each car we were interested in to made the right choice for ourselves. More
by MDELEJEWSKI2
Employees Worked With
December 30, 2019
Friendly Staff Very friendly staff and provided honest feedback during my usual service for my car. The wait was not long and the facility was clean. Everyone in the Very friendly staff and provided honest feedback during my usual service for my car. The wait was not long and the facility was clean. Everyone in the building was helpful. More
by dauto
Employees Worked With
Mike Majchrowicz
December 30, 2019
Amazing Dealership The Sales Team was amazing to work with! Everyone was very helpful and friendly and I would definitely come back to buy again and refer friends and f The Sales Team was amazing to work with! Everyone was very helpful and friendly and I would definitely come back to buy again and refer friends and family to do the same. More
by KIRE5150
December 30, 2019
A very long day LARRY EDWARDS WAS VERY KNOWLEDGEABLE AND INFORMATIVE WITH A GREAT FAIR FOR CUSTOMER SERVICE AND A REAL KNOWLEDGE OF WHAT THE CUSTOMER WAS LOOKING FO LARRY EDWARDS WAS VERY KNOWLEDGEABLE AND INFORMATIVE WITH A GREAT FAIR FOR CUSTOMER SERVICE AND A REAL KNOWLEDGE OF WHAT THE CUSTOMER WAS LOOKING FOR., - More
by CUBICOZ
Employees Worked With
December 29, 2019
Broken mirror I have never given a rating so low to Hyundai. I brought my car in for a grease and oil change and to get my mirror repaired. I was told by Krystal I have never given a rating so low to Hyundai. I brought my car in for a grease and oil change and to get my mirror repaired. I was told by Krystal that I would need a whole new mirror and it would take 1 week for them to receive the mirror and paint the mirror. After 2 weeks I called Krystal to see if the mirror was done. I did not receive a call back from Krystal. I called Krystal back the next day and asked about the mirror. She said she would call the paint department and call me back. She, once again, did not call me back. I called the next day and Krystal informed me the mirror needed to be painted and she would call me when the mirror was ready. A couple of days later, Krystal called me and told me the mirror was ready. A total of 3 weeks, when I was told 1 week. My husband brought my car in to have the mirror placed on the car. The next day I looked at the mirror and found that the mirror was painted the wrong color! I called Krystal for a third time and she never returned my call. Now, I will need to call, again, and see why the wrong color was painted on the mirror. More
by dawn2560
Employees Worked With
Krystal in service
December 29, 2019
Buying new Car Everything was great! Austin was nice and professional. Austin was able to get me a great deal on the car that had everything I was looking for. Everything was great! Austin was nice and professional. Austin was able to get me a great deal on the car that had everything I was looking for. More
by LDRISH88
December 29, 2019
Good Service The service was very good and I got a free ride back to my home. That is a big plus so you don’t have to wait around of your car to be done. The servi The service was very good and I got a free ride back to my home. That is a big plus so you don’t have to wait around of your car to be done. The service representative was very nice and took care of me quickly. More
by WATERS7545
Employees Worked With
December 29, 2019
Friendly and prfessional My experience was excellent. Jacky was very outgoing and professional. Did explain all the papers I needed to sign. Went outside with me in the car an My experience was excellent. Jacky was very outgoing and professional. Did explain all the papers I needed to sign. Went outside with me in the car and explained how it functioned, very helpful. More
by JEANBOG4
Employees Worked With
