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Family Hyundai
Tinley Park, IL
9,587 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,587 reviews
January 13, 2020
Service is very fast and honest. Kristi always helps and I love her. Thank you very much for all the help. Will definitely come back. I love her. Thank you very much for all the help. Will definitely come back. More
by ekellyuno
Verified Customer
January 13, 2020
Friendly, clean and efficient Had my 75,000 mile maintenance completed. The waiting area was clean and comfortable. The service specialist, Tom, was cordial and listened to all I Had my 75,000 mile maintenance completed. The waiting area was clean and comfortable. The service specialist, Tom, was cordial and listened to all I had to say about what was happening with my car. He reviewed the costs before anything was started and gave me an idea on how to save a few dollars for a minor connection. As always a great service department. More
by NKAVALES51
Employees Worked With
Tom Salin
January 13, 2020
Great Overall Expereince My husband brought my 2013 Hyundai Sonata for updates and while waiting took a look at the new 2020 Hyundai Sonata Limited. Alex was very knowledgeabl My husband brought my 2013 Hyundai Sonata for updates and while waiting took a look at the new 2020 Hyundai Sonata Limited. Alex was very knowledgeable and helpful from the first meeting to the moment I left with my new car. Everybody we worked with and the new car are all exceptional. Thank you for a great buying experience. More
by Angela D
Employees Worked With
Alex Baszaral & Amy
January 13, 2020
My experience at family Hyundia has always been great . Larry Edwards is a outstanding salesman . When dealing with the service department Phil was always pleasant and Tom salins Larry Edwards is a outstanding salesman . When dealing with the service department Phil was always pleasant and Tom salins More
by SHELIAECHOLS
Employees Worked With
Larry Edwards, Tom Salin
January 13, 2020
Awesome customer service; a dealership that truly cares about its patrons and the cards they drive. Brian; Mike and the whole team of CS are wonderful. about its patrons and the cards they drive. Brian; Mike and the whole team of CS are wonderful. More
by Disbman123
January 12, 2020
Overall, excellent experience!! Even though I knew I had credit pro, they were able to get done. They made experience a positive one. Thanks again. This is 3rd car. I’ll definitely will come back ! credit pro, they were able to get done. They made experience a positive one. Thanks again. This is 3rd car. I’ll definitely will come back ! More
by HPEREZ0621
Employees Worked With
Other Employees :
Finance guy as well as gentleman that sold me tire coverage. , Mike Majchrowicz
January 12, 2020
I've always received the best in customer service. I've had an issue with my windshield & Tom will help me take care of it this week. Also, my wheels have some slight damage & Al is going to address this i had an issue with my windshield & Tom will help me take care of it this week. Also, my wheels have some slight damage & Al is going to address this issue as soon as possible. More
by TMCHUGH426
January 12, 2020
Tom Salin always takes good care of me. He reviews my maintenance history and lets me know what's due as well as what's coming up. maintenance history and lets me know what's due as well as what's coming up. More
by SCOTTAPATJ
January 12, 2020
Service is ok. It took to long to figure out what was wrong with the car. It was in there for four days. But they was nice enough to give me a loaner. wrong with the car. It was in there for four days. But they was nice enough to give me a loaner. More
by DONZEE
Employees Worked With
Crystal
