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Family Hyundai

Tinley Park, IL

4.4
9,331 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,331 reviews

November 16, 2019

Everyone made me feel welcome, like a member of the Family! Family Hyundai was spot on from the initial contact. They sent me a message to offer directions to them. Everyone from Carlos, the Porter and all made More

by DAVECASILLAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex B. Jason, Kelly Kuckelman
Nov 18, 2019 -

Family Hyundai responded

Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you! Thanks for your positive feedback.

November 16, 2019

Great price and service. All questions answered satisfactory with positive correctness, such as color choices, new bells and whistles compared 2020 to my 2016. They knew thei More

by FRANCINEBILLINGSLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
Nov 18, 2019 -

Family Hyundai responded

We are thrilled that you enjoyed your experience at Family Hyundai. Thanks for taking the time to share your experience with us.

November 16, 2019

Great service Colin Simmons was awesome in explaining to me how much the services would be and actually showing me the work that needed to be done. More

by CRYSTALLYLAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2019 -

Family Hyundai responded

We are so glad to hear that Colin was able to assist you! Thanks for choosing Family Hyundai.

November 15, 2019

Excellent service! Excellent service and staff. Knew what the problem was and fixed. Very fast and friendly service and the dealership was clean and they had coffee whic More

by FIREDANDOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2019 -

Family Hyundai responded

We appreciate your feedback and kind words. Thank you for choosing Family Hyundai!

November 15, 2019

Service Department The staff at Family Hyundai are knowledgeable and helpful, they take the time to explain thoroughly what should be taken care of and when. I plan to h More

by jkaminski75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Majchrowicz, Tom Salin
Nov 15, 2019 -

Family Hyundai responded

Thank you for your kind words. We appreciate the feedback and we are glad to hear that we will be seeing you again in the future!

November 15, 2019

Purchase #2 After purchasing a new vehicle from Family Hyundai in 2008, there was absolutely no hesitation to return again. Extremely knowledgeable sales staff; t More

by Tucson Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin O.
Nov 15, 2019 -

Family Hyundai responded

Thank you for your wonderful feedback and for mentioning Austin! We appreciate it.

November 15, 2019

Timely and professional service You can always count on a good advice and a professional service when working with Tom. The car was ready sooner than I expected. Thanks. More

by Kris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Nov 15, 2019 -

Family Hyundai responded

Kris, thank you for your feedback. We appreciate your detailed review.

November 15, 2019

Great service I had an urgent issue - no appointment. I was greeted professionally and kept informed of findings; all my questions were, answered thoroughly. Wond More

by KATHY912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Nov 15, 2019 -

Family Hyundai responded

Kathy, we are glad to hear that you were able to experience our wonderful customer service! Thank you for choosing Family Hyundai.

November 15, 2019

I’m dissatisfied with the call spokesperson. After 25 minutes on hold and wasted time at work, she said she’ll just have someone call me. Im very disappointed in the vehicle I purchased. It’s in the shop More

by rzeminskik
Recommend Dealer
No
Employees Worked With
Mike Majchrowicz
Nov 18, 2019 -

Family Hyundai responded

It pains us to hear your feedback regarding your recent experience. The frustration you encountered due to being on hold and having to replace your engine is understandable. Please do not hesitate to contact our service manager, TJ Schmitt. You can reach him at 888-834-9474.

November 15, 2019

My Survey My experience with buying a car was very productive & satisfying! I would definitely recommend your place of business! The salesman was very friendly More

by JETPETERSON62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
George "Skip" Hasenjaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chabasco Elston
Nov 18, 2019 -

Family Hyundai responded

Thank you for your kind words! We appreciate it.

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