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Family Hyundai
Tinley Park, IL
9,587 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,587 reviews
January 08, 2020
Came in to trade in my old Hyundai. Everyone was very helpful and friendly. Walked out with a new vehicle and I just love it! 😁😁 helpful and friendly. Walked out with a new vehicle and I just love it! 😁😁 More
by col121
Employees Worked With
January 08, 2020
Great service in a decent amount of time. Family Hyundai in Tinley Park, Illinois is always clean. The technicians always inform me of coupons or other promos to save me money. i have been a Family Hyundai in Tinley Park, Illinois is always clean. The technicians always inform me of coupons or other promos to save me money. i have been a loyal customer of the service department for the past 4 years and will continue to patronize the establishment as long as the quality of service remains high. More
by jeromerussell
Verified CustomerJanuary 07, 2020
Excellent service As always, Colin gave exceptional customer service. He was professional and knowledgeable on what needed to be done with my car. My car was done at As always, Colin gave exceptional customer service. He was professional and knowledgeable on what needed to be done with my car. My car was done at a timely manner and I got my car washed too. More
by Pam
Employees Worked With
January 07, 2020
Service to vehicle did not meet my expectations and still having problems. Had an oil change and next day coincidentally the car wouldn’t start. Went back to get the fixed and now there is oil leaking. having problems. Had an oil change and next day coincidentally the car wouldn’t start. Went back to get the fixed and now there is oil leaking. More
by BESOS1821
Employees Worked With
Tom Salin
January 07, 2020
This is my third Hyundai from this dealership. The warranty and paint & interior protection packages are a must and the first two cars have lasted me a very long time. I am hoping this will continue w warranty and paint & interior protection packages are a must and the first two cars have lasted me a very long time. I am hoping this will continue with my new vehicle. More
by Janet
January 07, 2020
Purchase of a 2020 Hyundai Santafe Our salesman, Mayweather Shorter was extremely knowledgeable of the vehicle we purchased and an absolute pleasure to work with. We would highly recom Our salesman, Mayweather Shorter was extremely knowledgeable of the vehicle we purchased and an absolute pleasure to work with. We would highly recommend Mayweather Shorter to friends or family needing a new vehicle. More
by njensen197
Employees Worked With
January 07, 2020
Very welcoming each time I visit the dealership either for services or anything else. The sales representative calls time to time to check on how the vehicle is running. for services or anything else. The sales representative calls time to time to check on how the vehicle is running. More
by LEKTOY2002
Employees Worked With
Alex Baszaral
January 07, 2020
Colin was great as usual At check in Colin greeted me with his awesome customer service. I came in for an oil change, but during my visit Colin brought to my attention that I At check in Colin greeted me with his awesome customer service. I came in for an oil change, but during my visit Colin brought to my attention that I needed a new battery, and with the winter season upon us I am glad that he let me know, because I noticed that when I would start my car it would stall for a minute and this is the reason, so I purchased a new battery. Thanks Colin for always going above and beyond. Thank you Ms. Spears More
by dugzgirl98
Employees Worked With
Colin Simmons
January 06, 2020
New Santa Fe SEL Alex went above and beyond to find us the SUV that we were looking for! We are very happy with our purchase and would recommend Family Hyundai! Alex went above and beyond to find us the SUV that we were looking for! We are very happy with our purchase and would recommend Family Hyundai! More
by SUERKP
Employees Worked With
Alex Baszara
January 06, 2020
Great experience, as usual!!!!! This is our 4th Hyundai purchase from Family in the last 10 years....our first SUV!!! We now have a beautiful Gemstone Red Tucson!!!! From day one, w This is our 4th Hyundai purchase from Family in the last 10 years....our first SUV!!! We now have a beautiful Gemstone Red Tucson!!!! From day one, we have been treated like family from salesperson to car maintenance crew! A big shout out to Kristi (Person Sales Specialist) for explaining all of the features in our Tuscon, so we would be well prepared,, Al P. (Customer Relations Manager), Leon Goldman, Tom Salin, Service, and of course, Graham Watson, (General Manager) for making this experience....our best ever!!!! More
by philly phlash
Employees Worked With
Other Employees :
Leon Goldman, Tom Salin
