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Family Hyundai

Tinley Park, IL

4.4
9,271 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,271 reviews

November 03, 2019

Service done well Brian was very helpful getting my tire repaired. Also was a great help to let me drive my vehicle home to care for family members. And return to have More

by OLARRYO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ramocki
Nov 04, 2019 -

Family Hyundai responded

We are glad to hear that Brian was able to assist you, thank you!

November 03, 2019

Oil change Dropped my car off for an oil change-no appointment on a Saturday morning. They were polite, efficient, quick & in and out quickly for pick-up. More

by barko69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didnt take names
Nov 04, 2019 -

Family Hyundai responded

Thank you for choosing Family Hyundai!

November 03, 2019

Excellent timely service Every time I service my vehicle at at Family Hyundai everyone is so courteous, and the timeliness of the service is great. Great dependable staff, and More

by DWIELGUS82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ramocki
Nov 04, 2019 -

Family Hyundai responded

Thank you for the positive feedback!

November 03, 2019

Jerry was great, but that’s where the pos. experience ends Working with Jerry was great. But having to wait 2 hours to go into the Financing office, to buy a car we were paying all cash for and not financing, More

by STATEN08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

Family Hyundai responded

We’re normally known for our exceptional and efficient service, and we regret that we missed the mark. We apologize for the inconvenience.

November 03, 2019

The dealer takes care of your needs on your car. They let you know if something else is due or mat e wrong when you go in for what ever it maybe More

by N/A
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

Family Hyundai responded

We appreciate the feedback! Thank you.

November 02, 2019

service call Service completed in time as promised,also waiting area is clean and comfortable. Providing pastries and coffee is a nice touch. Collen has always bee More

by ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Family Hyundai responded

Ray, we are happy to hear that Colin was able to assist you. Thank you for the detailed review, we appreciate it!

November 02, 2019

Don't Go Anywhere Else!!! I have been a customer here for several years and have gotten to know the sales people as well as the service center employees. They take great care More

by KIMMANSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ
Nov 06, 2019 -

Family Hyundai responded

It has been a pleasure serving you for all these years. We appreciate your business and thank you for your kind words!

November 02, 2019

The service department is very professional and friendly! It was the second time dealing with Crystal Duran, she is so accommodating and nice. I highly recommend Family Hyundai’s service department. More

by JbMb
Recommend Dealer
Yes
Employees Worked With
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Duran
Nov 06, 2019 -

Family Hyundai responded

Thank you for your kind words! We appreciate the positive feedback.

November 02, 2019

My experience was fine. This is the 6th car my family has purchased from Family Hyundai Austin helped Mayweather with the deal and everything went just fine More

by Warren
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Family Hyundai responded

Warren, thank you for being such a loyal customer to Family Hyundai! We really appreciate you and your family for your continuous business. It's so nice to hear that our staff members were able to assist you and help make your experience great!

November 02, 2019

Excellent customer service My experience at this dealership was beyond excellent. I dealt with Zairus Green who was very personable and excellent with helping me get the vehicle More

by SPEC318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zarius Green - 5 Stars Excellent
Nov 06, 2019 -

Family Hyundai responded

We are so glad to hear your experience at Family Hyundai was great! Thank you for your feedback!

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