Back

Family Hyundai

Tinley Park, IL

4.4
9,331 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
Contact Dealership

8101 W 159th St

Tinley Park, IL

60477

Directions

By Type

Showing 9,331 reviews

November 13, 2019

frustrated I called my sales rep that I bought the car from to schedule my appointment like he asked. I told him I have a light on my dash that has been there si More

by BOBBOJAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
have no idea because I threw the card away
Nov 13, 2019 -

Family Hyundai responded

Thank you for the candid feedback on your experience with our staff at Family Hyundai. We apologize for the level of service you received. Please do not hesitate to contact our service manager, TJ Schmitt at 888-834-9474.

November 13, 2019

My purchase Came in undecided and looking at another vehicle which didn't meet my expectatipns, drove 4 vehicles and decided to upgrade to new, all sales personel More

by pmarlo33
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Family Hyundai responded

Thank you for your kind words! Our team of professionals is dedicated to providing you and everyone else who visits Family Hyundai with only the best there is to offer.

November 13, 2019

It was an excellent , professional experience. The experience was excellent. The service person explained all the work that needed to be done in a way that I understood. I have used Hyundai servic More

by SJCALUMETCITY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2019 -

Family Hyundai responded

Thank you for your wonderful and positive feedback! We appreciate all feedback and are glad to hear that your experience was excellent.

November 13, 2019

Great service Exceptional quality And value. And best service reviews.And overall best in service topnotch. And my visit at Family Hyundai was a great one. And More

by CARL_WES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Family Hyundai responded

Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you! Thank you for the positive feedback.

November 12, 2019

Awesome Been going here for years and always get exceptional service. Service department is awesome! Customer service is exceptional. The waiting room is clea More

by VINZKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Majchrowicz, Tom Salin
Nov 13, 2019 -

Family Hyundai responded

On behalf of us at Family Hyundai, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience!

November 12, 2019

I was very pleased My reason for the visit In was to buy a new car. I was treated with respect and kindness. I love working with Basco my salesmen. More

by MICHAELPDELAFUENTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leon. , Chabasco Elston
Nov 13, 2019 -

Family Hyundai responded

We couldn’t be happier that Chabasco provided you with a great car buying experience! He is a true asset and we are lucky to have him on the Family Hyundai team.

November 12, 2019

great Fast &promt service very courteous professional great service nice waiting area coffee & snack also courtesy car wash would recommend all my friends t More

by JOHNLUVKIDS5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Nov 13, 2019 -

Family Hyundai responded

We would like to thank you for your recommendations and for this amazing review!

November 12, 2019

Regular maintenance Quick and good scheduled maintenance. But they did not vacuum or wash my car for some reason. Not a big deal but I was surprised as they always had I More

by SJHUFF1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal
Nov 13, 2019 -

Family Hyundai responded

Thank you for your feedback! We are usually known for our exceptional attention to detail and we apologize that your car was not vacuumed or washed! Please do not hesitate to mention your concern on your next visit, we would gladly do it for you.

November 12, 2019

Awesome Because Hyundai cares and makes me feel secure and happy. I have been at Family Hyundai for many years and have never been disappointed, just happy w More

by JEANNEGAYTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Family Hyundai responded

Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you! Thank you for your review.

November 11, 2019

Great service It was great service as usual. Nice people and my car was done in the time period they said. I will always bring my car here. More

by LORAIN.WILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Nov 13, 2019 -

Family Hyundai responded

Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you! Thank you for your positive feedback.

...
692
...