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Family Hyundai
Tinley Park, IL
9,329 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,329 reviews
October 29, 2019
Effortless! Orland Park Genesis makes servicing my new G70 effortless and when time is money they come to me and take all the hassle out of getting my new vehicle Orland Park Genesis makes servicing my new G70 effortless and when time is money they come to me and take all the hassle out of getting my new vehicle serviced! Way to go Team Family!!! More
by abw6137
Verified Customer
October 29, 2019
Problem wasn't solved I brought my SUV in to get repaired, the automatic brake disabled waring light was on. It only took a day to repair, was told the problem was fixed, b I brought my SUV in to get repaired, the automatic brake disabled waring light was on. It only took a day to repair, was told the problem was fixed, but the warning light came in as soon as I left the dealer. I called colin, my service repair person, and he has yet to respond to me. Terrible service More
by meliss6483
Employees Worked With
October 28, 2019
My experience at family Hyundai I have had the best experience ever at family Hyundai the best people, take care of you,The friendly staff ever I will always come back to family Hyun I have had the best experience ever at family Hyundai the best people, take care of you,The friendly staff ever I will always come back to family Hyundai , and I will always tell anyone that the best experience is at family Hyundai.if you want to be treated with respect go to family Hyundai that’s what they do. More
by Dorothy
Employees Worked With
Other Employees :
Mike Majchrowicz, Tom Salin
October 28, 2019
Disappointing In the past I have had great service but for some reason this time I had to bring my car up there 3 plus times before the issue was corrected. One day In the past I have had great service but for some reason this time I had to bring my car up there 3 plus times before the issue was corrected. One day I sat in the service area for 5 hours and after 2 days I still had the same issue with my car which was a burning smell coming for the rear of my car. Three different times I was given different reasons why. As loyal customer and the place where I bought my car I was truly disappointed. More
by KROCK6
Employees Worked With
October 27, 2019
Great! I would have to say that I was undecisive, but I really was glad that Mayweather was patient. With me. Chris was helpful also. They were not pressuri I would have to say that I was undecisive, but I really was glad that Mayweather was patient. With me. Chris was helpful also. They were not pressuring me and found the best vehicle for me and my family. I will be recommending my family to this dealership. More
by Natlie R.
Employees Worked With
October 27, 2019
oil change It was easy to check in and fairly quick wait time for the oil change. The waiting area is comfortable. I always appreciate the car being vacuumed and It was easy to check in and fairly quick wait time for the oil change. The waiting area is comfortable. I always appreciate the car being vacuumed and washed too. More
by soccermom325
Employees Worked With
Mike Majchrowicz
October 27, 2019
Great Service!! Everyone is always so pleasant and professional. I’ve been coming to Family Hyundai for 14 plus years and working with Tom Salin throughout. His at Everyone is always so pleasant and professional. I’ve been coming to Family Hyundai for 14 plus years and working with Tom Salin throughout. His attitude toward customers and their needs, along with his strong work ethic are Top Notch! It’s so important to trust the recommendations given, as well as, the mechanics working on your car and I’ve always felt that I get that here with Family Hyundai - That is what keeps me coming back. More
by Mkay
Employees Worked With
Tom is the service representative I‘m used to working with but have to say Erick, who coordinates the flow of cars in and out of service does a great job! Also Colin is always helpful if needed and does it with a smile. , Tom Salin
October 27, 2019
New Car Purchase It's also a pleasure dealing with Jerry. I don't know if there was a problem between him and the man at the front desk because we told jerry the car w It's also a pleasure dealing with Jerry. I don't know if there was a problem between him and the man at the front desk because we told jerry the car we wanted the car we wanted and he cameback to us with a different model of the car we wanted. Also we were at the dealership way too long. I would still purchase another car again from Jerry. More
by P.PONCE66
Employees Worked With
October 27, 2019
Buying my 1st Car I had a great experience with both Jerry and Al. Both were extremely helpful and got me the car and packages I was looking for. I had a great experience with both Jerry and Al. Both were extremely helpful and got me the car and packages I was looking for. More
by CASSIDYJWILLIAMS
October 27, 2019
Great friendly service I have been coming to this dealership for 12 years and they always treat me like Family. If I’m purchasing a vehicle to coming in for service I’m alw I have been coming to this dealership for 12 years and they always treat me like Family. If I’m purchasing a vehicle to coming in for service I’m always greeted with a smile. More
by Carla.karsky
