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Family Hyundai
Tinley Park, IL
9,334 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,334 reviews
October 02, 2019
Oil change Why did you stop doing the Brake inspection that you use to do with our oil changes?? Brake inspections are very important & should be done again Why did you stop doing the Brake inspection that you use to do with our oil changes?? Brake inspections are very important & should be done again More
by EFUENTES70
Verified Customer
October 02, 2019
Service vusit I brought in my car because of a mouse I heard . It was determined that my struts needed replacing in addition to a caliper and brake pad. I had recen I brought in my car because of a mouse I heard . It was determined that my struts needed replacing in addition to a caliper and brake pad. I had recently had my car in for the 130,000 Mike check and I was surprised that these issues weren’t noticed then. At that time brakes were done so I’m not sure why the caliper had an issue etc. a few days later I left on a trip out of state and noticed a loud thumping noise as I drove down the interstate. After examination I realized that my rear right tire was missing two lug nuts. I could only think that they were not placed back at the recent service call. This is the first time I have had an issue at family Hyundai. I am reluctant to bring my car in again fearing sloppy service and wondering if I can trust the finished product. I do want to say that Crystal is always excellent I’m just concerned about the mechanics . More
by susansem
Employees Worked With
Crystal
October 02, 2019
Great customer service This was my 2nd time having an oil change here and the service was done in a timely manner and the staff was very pleasant. Very happy with the servic This was my 2nd time having an oil change here and the service was done in a timely manner and the staff was very pleasant. Very happy with the service department. More
by PKHAIR1050
Employees Worked With
October 02, 2019
Oil Change Brought my 2015 Genensis in for an oil change and a sensor check.They told me it would take 90 minutes and behold, it was done in ninety minutes as pr Brought my 2015 Genensis in for an oil change and a sensor check.They told me it would take 90 minutes and behold, it was done in ninety minutes as promised. More
by Thomas Granoski
Employees Worked With
October 02, 2019
Service was ok Service was fine. The time it took however was longer than expected. It would be helpful to know a possible wait time upon arrival for convenience Service was fine. The time it took however was longer than expected. It would be helpful to know a possible wait time upon arrival for convenience More
by ADRIENNES18
Employees Worked With
October 02, 2019
Oil Change Everyone was nice. I was there a little over a hour for a oil change. I think that is a long time for a oil change but it is what it is. Everyone was nice. I was there a little over a hour for a oil change. I think that is a long time for a oil change but it is what it is. More
by n
Employees Worked With
Other Employees :
I think it was Colin, he was very nice, will pay attention in the future who I am dealing with
October 02, 2019
Good Job, not as timely as originally quoted They did good work, however, the time frame provided to me was almost two hours off. I would have appreciated a call or update during the service. They did good work, however, the time frame provided to me was almost two hours off. I would have appreciated a call or update during the service. More
by mitch.scott.pearl
September 30, 2019
great dealership and employees my wife picked the 2020 SEL Palisade with Mayweather a very informative and well spoken employee. Family Hyundai is the best dealership in the area my wife picked the 2020 SEL Palisade with Mayweather a very informative and well spoken employee. Family Hyundai is the best dealership in the area, More
by sm6080
September 30, 2019
Worth the Trip I moved out of state but had been bringing my vehicle to this dealer for 5 years for service so I decided to travel there to make my new car purchase. I moved out of state but had been bringing my vehicle to this dealer for 5 years for service so I decided to travel there to make my new car purchase. The management was very helpful in completing the purchase and I'm generally satisfied with the experience. More
by NMODE20
September 29, 2019
Quick oil change. Great customer service. Fast efficient work!!! Great walk in policy. Thank you family Hyundai. Great experience for first time visit. I frequent my d Great customer service. Fast efficient work!!! Great walk in policy. Thank you family Hyundai. Great experience for first time visit. I frequent my dealership Loren Hyundai in Glenview for service. However if I’m in the area and need service I wouldn’t hesitate to come to Family Hyundai. More
by EmilyFannings
Employees Worked With
Mike Majchrowicz
