Family Hyundai

Service I gave 5 stars because the service department keeps my car in check for what it needs. They are on top of things so I don’t run into problems later . I gave 5 stars because the service department keeps my car in check for what it needs. They are on top of things so I don’t run into problems later . They are polite and get things done in a timely fashion. More

Bait and Switch I was originally told that every third oil change would be free. Although I have other dealerships closer to my home, I thought this was a great deal I was originally told that every third oil change would be free. Although I have other dealerships closer to my home, I thought this was a great deal and decide to make this dealership my home for service. On 2/1/19 I stopped in for my third oil change and was greeted with a bill. I explained to the advisor that this was my third oil change and should be free. The advisor explained that customers were giving the wrong information in the past and the third oil change is only free when you purchased the car from Family Hyundai. This seemed like the classic bait and switch. With the acknowledgment that customers had received the wrong information, my third oil change should have been free. The dealership also decided to Replace my license plate cover with a Family Hyundai license plate cover. This is not something I asked for as I could not in good faith advertise or recommend this dealership. More

Awesome The staff was amazing and friendly I always enjoy coming to Family Hyundai! I will definitely refer my friends thank you for excellent service! Lookin The staff was amazing and friendly I always enjoy coming to Family Hyundai! I will definitely refer my friends thank you for excellent service! Looking forward to my next visit! More

Awesome as usual. This is my 3rd vehicle I have purchased from Family Hyundai. I am very satisfied with my experience and would strongly recommend this dealership.Krist This is my 3rd vehicle I have purchased from Family Hyundai. I am very satisfied with my experience and would strongly recommend this dealership.Kristi Feinberg has been my sales rep for all three cars I purchased and I will purchase my next vehicle from Kristi as well. More

oil change Didn't need an appt and was in and out on 30 minutes! One of the coldest days. And it was free! Spectacular! And solo nice. Didn't need an appt and was in and out on 30 minutes! One of the coldest days. And it was free! Spectacular! And solo nice. More

Full Attention I was made to feel I was the only car being serviced on a noticeably busy day. Detail of service communicated throughout process appreciated and helpf I was made to feel I was the only car being serviced on a noticeably busy day. Detail of service communicated throughout process appreciated and helpful in understanding. More

Excellent, the absolute best service department ever. I We came in with the engine light on we left with the problem resolved. It was an absolutely pleasant experience from start to finish, as always. We came in with the engine light on we left with the problem resolved. It was an absolutely pleasant experience from start to finish, as always. More

Service My experience was very positive. I was in and out quickly. Mike was very helpful. I can always count on this service center to take care of my car My experience was very positive. I was in and out quickly. Mike was very helpful. I can always count on this service center to take care of my car More

First experience This was my first experience with Hyundai and it was a great one.. will not go anywhere else except Family Hyundai from now on.. never had better serv This was my first experience with Hyundai and it was a great one.. will not go anywhere else except Family Hyundai from now on.. never had better service and deal while buying a new car More

Happy Customer I needed service to check my brakes out. Tom Salin helped me from start to finish. He knew I was coming into the service department on my day off an I needed service to check my brakes out. Tom Salin helped me from start to finish. He knew I was coming into the service department on my day off and got me in and out as soon a possible, and brakes have been fine since. Though nobody wants to spend their time waiting for the car to be serviced on a day off, Tom has always been accommodating (to the extent that he can - some days I realize are just too busy to get customers in and out), professional and takes my concerns seriously. That's what keeps me coming back. Thanks Tom. More