Family Hyundai

Check engine light issue I was having an issue with my check engine light coming on and off and they took care of the problem. Excellent customer service from Bill in Service I was having an issue with my check engine light coming on and off and they took care of the problem. Excellent customer service from Bill in Service More

Effortless, told Ricky what I wanted and he did the rest. I have been dealing with Family Hyundai since 2012. The service department is excellent. My husband and I have always been treated with respect and co I have been dealing with Family Hyundai since 2012. The service department is excellent. My husband and I have always been treated with respect and courtesy. In all the years I have probably dealt with all the people in the service department. Family is the only place I take my car for service. My latest experience was with Ricky Gushi, the salesman. He wasn't "pushy" didn't try to "convince" me of anything. He brought up every car that he thought I would like. That was a lot of running back and forth. He made the whole experience seem easy. He took care of all the little details. I would definitely go to him for future car sales and recommend him and the dealership to my friends and family. Judith Hoessler More

oil change great service The service was great, they washed the car, made it look clean and safe. The advisor was truthful and the car was ready when he said it would be. The service was great, they washed the car, made it look clean and safe. The advisor was truthful and the car was ready when he said it would be. More

True to their name!!! My car buying situation was rather unusual, or at least it should’ve been. I was involved in a car accident that totaled my car that I just bought thi My car buying situation was rather unusual, or at least it should’ve been. I was involved in a car accident that totaled my car that I just bought this past July. The body shop that my car was towed to had given us a referral at Family Hyundai: Kristi Feinberg. Once I got the call that my car was officially totaled I called Kristi to set a time I could meet with her to start the car buying process again. When we had our first appointment I went in with the idea of purchasing a used car. After test driving a few cars, Kristi suggested leasing over buying. She was so attentive to everything we asked and everything that made us unsure if leasing was the best option. We came back the next morning with a decision and I ended up leasing a 2019 Hyundai Kona. Every person we worked with on the paperwork were amazing and great with additional questions we had. The car was completely cleaned and had the dealership stickers of the VIN and the inventory number removed from the car (where my other dealership had not removed those at all and I ended up just needing to wait til the stickers lost the adhesive to take the man off). Before I left the parking lot in my new Kona, Kristi went through everything in the car with me to make sure I was confident in knowing what each function did and where they were inside my new car. I would recommend Family Hyundai to every single person I know looking for a car because of the fact that they really truly live up to their name and treat everyone as if they were family. More

Great customer service frm the Service Department Mike is always friendly and helpful. He took care of any recall issues as well as getting the car serviced quickly. Everyone in the Service Departme Mike is always friendly and helpful. He took care of any recall issues as well as getting the car serviced quickly. Everyone in the Service Department are experienced and knowledgeable and get the job done right in the quickest time possible. More

sante fe won't start The service department was very helpful when my Hyundai Santa Fe wouldn't start. They provided me with the number to roadside assistance and repaired The service department was very helpful when my Hyundai Santa Fe wouldn't start. They provided me with the number to roadside assistance and repaired the vehicle in a timely manner. More

Recall work Excellent service as usual. The work was completed on time. Tom Salin took care of me as he always does. Tom is an excellent service advisor. Excellent service as usual. The work was completed on time. Tom Salin took care of me as he always does. Tom is an excellent service advisor. More

Super This was the first time at this dealership. It's closer to my residence, I made my appointment for the time slot I wanted. When I arrived the service This was the first time at this dealership. It's closer to my residence, I made my appointment for the time slot I wanted. When I arrived the service writer greeted me with a smile. When writing up my request for oil change and tire rotation he pointed out that there was a recall on my car's cabin temperature gauge. Great service!! More

Patient is everything I went into Family Hyundai and with the Thanks is Ms Dana at the Finance department and Alex my sales person let me walk out with a beautiful nice cl I went into Family Hyundai and with the Thanks is Ms Dana at the Finance department and Alex my sales person let me walk out with a beautiful nice clean 2015 Hyundai Sanota. Mr Alex said that wouldn’t walk out without a car and I did it it’s been a while since I financed my own vehicle Thanks Family Hyundai. More

bought a used car Adam Ghouleh was nice and attentive. We were pleased our experience. It was great to not spend the entire evening shopping and being shown cars out Adam Ghouleh was nice and attentive. We were pleased our experience. It was great to not spend the entire evening shopping and being shown cars out of our price range. Thank you. More