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Family Hyundai
Tinley Park, IL
9,902 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,902 reviews
September 21, 2018
Very pleasurable and a no pressure atmosphere Kristi is very knowledgeable about the vehicles and more importantly very freindly. Leaves you the info needed to make a decision, without feeling o Kristi is very knowledgeable about the vehicles and more importantly very freindly. Leaves you the info needed to make a decision, without feeling obligated to purchasing anything. More
by PENNIWYS
Verified CustomerEmployees Worked With
September 20, 2018
Family Service Visit Been going here for years. Excellent service and staff. Wouldn't go anywhere else to get my service. This is my 2nd Santa FE. My first vehicle was 12 Been going here for years. Excellent service and staff. Wouldn't go anywhere else to get my service. This is my 2nd Santa FE. My first vehicle was 12 years old and ran like a top. More
by W_SWIATEK
Employees Worked With
George Rubio, Tom Salin
September 20, 2018
Awesome!!! Frank, Graham, Al, and the Finance Department were amazing! They made the whole process of buying a car so easy. I will definitely be going back and r Frank, Graham, Al, and the Finance Department were amazing! They made the whole process of buying a car so easy. I will definitely be going back and recommending them to all my family and friends!!! More
by ASINK12
September 20, 2018
15k mike check up The service department at Family Hyundai is exceptional. Friendly, courteous, and honest with services they are providing. All services were complet The service department at Family Hyundai is exceptional. Friendly, courteous, and honest with services they are providing. All services were completed in the stated time frame. More
by Manhattan Mark
Employees Worked With
September 19, 2018
Prompt and prompt service I made an appointment for service and arrived a few minutes early. The service advisor was ready to proceed immediately and informed me of the servic I made an appointment for service and arrived a few minutes early. The service advisor was ready to proceed immediately and informed me of the service to be completed and advised that any additional service would be done only after my approval. He directed me to the lounge and refreshments. Work was completed as scheduled and and promised. Altogether a happy and friendly experience. More
by JAPICKERING65
Employees Worked With
Mike Majchrowicz
September 19, 2018
2018 Kona Hyundai. . Salesman Jerry Lacy was very informative, friendly,and courteous. I went in knowing what I wanted and drove out with the car of my dre car of my drea Salesman Jerry Lacy was very informative, friendly,and courteous. I went in knowing what I wanted and drove out with the car of my dre car of my dreams. I'm glad I went and is very happy with my new ride. More
by MSSUZYQ530
Employees Worked With
September 19, 2018
Bad experience Waste of time changing the deal that we agreed ,poor information , they should tell us a bout every thing before not trying to be smart at the last mo Waste of time changing the deal that we agreed ,poor information , they should tell us a bout every thing before not trying to be smart at the last moment. I cancel this deal More
by reham1978
Employees Worked With
Chabasco Elston
September 19, 2018
Oil change. Was a great experience. I was taken care of as soon as I pulled up. The service tech was extremely friendly and explained the service done to my vehic Was a great experience. I was taken care of as soon as I pulled up. The service tech was extremely friendly and explained the service done to my vehicle to me. More
by THEMUG_1
Employees Worked With
Phil Steffen
September 18, 2018
Review I come from Chicago and don't mind the drive, because the service department does excellent work here. Pretty much, no complaints. Good Job Hyundai of I come from Chicago and don't mind the drive, because the service department does excellent work here. Pretty much, no complaints. Good Job Hyundai of Tinley Park. More
by qmcfadden1983.qm
September 18, 2018
Awesome experience, but...! The service personnel at this location are warm, friendly individuals that go the extramile for their customer. That being said, $50.00 for a light b The service personnel at this location are warm, friendly individuals that go the extramile for their customer. That being said, $50.00 for a light bulb is ridiculous, with another $24.95 to install it. I love bringing my car to this dealer for service, but at these prices, I may be forced to look elsewhere. More
by REGINA0
Employees Worked With
Jim
