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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,857 Reviews
Call Service Center (708) 444-7100

5,857 Reviews of Family Hyundai - Service Center

Sort by
June 03, 2025

5 stars due to Jo Ana's awesome customer service, I only schedule with her. More

by ANJELIQUE14
Recommend Dealer
Yes
Employees Worked With
Jo Ana service department
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Jun 03, 2025 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 03, 2025

Love this company. Everyone there is so helpful, and respectful. I will always go to Family Hyundai. More

by JEANBOG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Begeske
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Jun 03, 2025 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 03, 2025

I love the texting updates and they are so Polite, fast, efficient, and knowledgeable. Great service. More

by LESLIE.WNUKOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2025 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 03, 2025

Great service was provided to me each time I came into the dealership for servicing of my car. More

by sonialipkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2025 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

June 02, 2025

buying the car felt rushed. questions answered after it seemed like a bother. not even a month or so after purchasing car, had an issue. service was not welcoming. nor finance. More

by lilitaly00
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Lupo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ken in service
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May 29, 2025

I went in for oil change last month everything went good they are very friendly workers More

by LINDA.SALAHUD.DIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2025 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 29, 2025

GOOD JOB GUYS. THANKS AGAIN. I WILL BE BACK. WORDS WORDS WORDS WORDS WORDS WORDS More

by rjmil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2025 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 29, 2025

Very professional and polite, fast and knowledgeable. Explained and answered all my concerns I will definitely come back for service More

by LINDATRAMOTANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2025 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 29, 2025

Prompt and friendly service. Nice customer waiting area The snacks and drinks in the waiting area were appreciated. More

by asmall70
Recommend Dealer
Yes
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May 29, 2025 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

May 29, 2025

Excellent customer service 👏 👌 👍 Thanks. Timely and good customer service. The staff updates frequently regarding the status of the vehicle. More

by sominagaraj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2025 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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