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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,883 Reviews
Call Service Center (708) 444-7100

5,883 Reviews of Family Hyundai - Service Center

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May 03, 2023

They did a very good job replacing he diverside headlight assembly in my 2021 G90 More

by keithjarchow
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2023 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 03, 2023

My Number 1 dealership! !!! Great service and the guy and gals make you feel like family. More

by theroverempiree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2023 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear Colin and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 03, 2023

The salesman was very polite, very helpful,, not force me to buy the vehicle I was trying to choose. The sales manager Jason was helpful as well. More

by SMITHROLISHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lechowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joking in the service department has always been a very kind person who, always touched basis with me regarding in service performed on my 2021 Sante Fe that I traded in to buy my 2023 Sante Fe.
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May 03, 2023 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 03, 2023

Easy to reach service department manager, especially if you have questions. Kind and caring service reps. More

by MERENDALEO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kratschmer
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May 03, 2023 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

May 03, 2023

great service as always I like Colin and Krystal are great I can't wait to return More

by i.conditt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
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May 03, 2023 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. Colin, Krystal, and our team appreciate your business and hope to see you again soon!

May 03, 2023

Not pushy veof humor treated with wry patient greatourtim sense polite and c nice and friendly More

by BRIANBOYLE705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky gushi, Tom Salin, Eric Kratschmer, Sonata Bartkus
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May 03, 2023 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 02, 2023

Great service and very thorough updating me throughout my time! Great loaner car also, thanks! More

by HOLETZKYCAITLYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2023 -

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

May 01, 2023

Great customer service, Crystal the service professional was absolutely fantastic with ti.ing and service. More

by TNC823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2023 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Crystal and our service team and don't hesitate to let us know if we can be of further assistance.

May 01, 2023

Very good customer service, the reception and delivery of the car was very fast thank you! More

by jennigusi1701
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Report | Print
May 01, 2023 -

Family Hyundai responded

Jenni, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

April 30, 2023

They were fast and respectful with my vehicle. Tom was knowledgeable with the invoice printout, showing me the tire page. More

by JZEMGULIS
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
May 01, 2023 -

Family Hyundai responded

Thank you for the kind words for Tom and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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