Family Hyundai - Service Center

Excellent service I can’t see taking my vehicle anywhere else everyone is so friendly and helpful and explain everything in detail what is going on with my vehicle. Brian and KB are great! else everyone is so friendly and helpful and explain everything in detail what is going on with my vehicle. Brian and KB are great! More

I wouldn’t say the dealership is bad but what I would say is that Hyundai basically lies to consumers. I bought mine in June of 2022 and was give a packet of the “complimentary” maintenance they give you the is that Hyundai basically lies to consumers. I bought mine in June of 2022 and was give a packet of the “complimentary” maintenance they give you the first 30k mikes. When I got to dealership and he looked up my purchase I was told I didn’t have any service agreement. I said this is complimentary for Hyundai. And he said. “Well yes, but you prepay for it when you buy the car”! So I said it’s not complimentary then. He said no not really. I bought the Hyundai because of their impressive warranty. I certainly hope the “Complimentary Maintenance” isn’t a sign of bad things to come. I waited 18 months for this car!😕 More

Crystal was very helpful explaining the oil consumption test and communicating when my vehicle would be done as I stepped out of the dealership for a couple hours. test and communicating when my vehicle would be done as I stepped out of the dealership for a couple hours. More

They diagnosed the problem with my car quickly and work was done in 24 hours so I could get back on the road! was done in 24 hours so I could get back on the road! More

Quickly diagnosed the problem ,provided a solution and maintained communication. Very friendly ,polite and professional. maintained communication. Very friendly ,polite and professional. More

Excellent service and very courteous. Work is always performed on a timely basis. Collin in great. Work is always performed on a timely basis. Collin in great. More

They was professional and timely in getting my car done. I will definitely go back there again to get my car servided I will definitely go back there again to get my car servided More

very good serviice, told me the amount right away,and it still was under warrenty still was under warrenty More

Positive staff that communicates well and performed the oil change for my vehicle in a timely manner! oil change for my vehicle in a timely manner! More

The paint is peeling on my hood, snd I received a Recall form about the issue. I took my car in to this dealership on 2/16/23 to have it addressed. Pictures were taken, and I was told it would be turned int form about the issue. I took my car in to this dealership on 2/16/23 to have it addressed. Pictures were taken, and I was told it would be turned into Hyundai. I heard nothing back from this dealership, so I called to check on the progress. I was told by Tom in service that there was nothing on file for my car. On 3/4/23 I took my car back in to have pictures taken again and a file drawn up for my issue. It is now 3/24/23 and nothing has been followed up on. Not sure what to do next, as the dealership has not contacted me to ket me know where the Recall stands. I would appreciate some type of follow up. Customer service appears to be lacking. More