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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,830 Reviews
Call Service Center (708) 444-7100

5,830 Reviews of Family Hyundai - Service Center

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March 23, 2023

Great service. They took me in quickly and my car was ready within an hour. More

by NAlex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2023 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Colin met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

March 23, 2023

The service was really good except they didn’t inform me that they did not rotate my tires. That was the only thing I was upset about. More

by REV.MOSES133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2023 -

Family Hyundai responded

Rev. Moses, Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad Colin was able to help, and we hope to see you again!

March 23, 2023

Excellent service from the service desk to the mechanics everyone was professional. 3/23/23 More

by Leatherneck engineer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2023 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear Colin and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 23, 2023

Matt is the best service Manager that I ever dealt with on a job, or in personal life. He took the time with my unique situation, and took the extra steps to get the job done. More

by MBABOVAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer, Sonata Bartkus, Shannon Garreffa
Report | Print
Mar 24, 2023 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Matt here at Family Hyundai.

March 22, 2023

Really good costumer service. Fast. People there are really Friendly . The place is clean and comfortable More

by D.JAROSIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2023 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

March 22, 2023

Very nice, they got me in and out quickly, making the appointment was a little much More

by SLYOUNG23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer, Sonata Bartkus, Shannon Garreffa
Report | Print
Mar 22, 2023 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai!

March 22, 2023

Service department accepted the car on time. Waiting area was clean and comfortable. Service staff was friendly and informative. Car was clean when I picked it up. I highly recommend Family Hyun More

by SJK1977991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately I cannot remember my service staff by name. Remember he was a tall, slim young man with glasses.
Report | Print
Mar 22, 2023 -

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

March 22, 2023

They are the best, I have been going here since 2002. The entire staff from porters to sale all great people along with service. More

by Rjoneserin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Report | Print
Mar 24, 2023 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear Kristi, Tom, and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 22, 2023

I’m always happy with the care and service I receive at Family Hyundai. They have been my go to service location for over a decade. More

by N8KRUPKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2023 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

March 21, 2023

Family oriented good customer service they work with their customers. Thank you for the good customer service More

by LYDIAIMANII790
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal,Ken and drivers Gabriel Frank , Tom Salin
Report | Print
Mar 21, 2023 -

Family Hyundai responded

Lydia, Thank you for your very kind review. Tom, Colin, Crystal, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

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