Family Hyundai - Service Center

I love they customer service. . very polite... nice dealership.. this dealership has the best service . very polite... nice dealership.. this dealership has the best service More

Amazing customer service. Colin and Parker both addressed my service needs in a timely manner. Colin and Parker both addressed my service needs in a timely manner. More

I brought my car in for a engine diagnosis. Everything the tech took apart for the diagnosis, he didn't put it back together right. My car came.into Family Hyundai without a check engine light Everything the tech took apart for the diagnosis, he didn't put it back together right. My car came.into Family Hyundai without a check engine light on and a gasket leak. My car left there with a check engine light on, misfire, over gapped sparkplug, and a valve cover leak. When I complained about it, they just looked at it and did nothing, blaming it on engine failure. Spark plugs don't gap themselves. Very Shady And the way some of the advisors and service managers talk to customers..... More

We were promised by the GM and our Sales contact the scratches on the car that were there when we purchased the car would be taken care of by the body shop? It took 3 appointments and driving a total of scratches on the car that were there when we purchased the car would be taken care of by the body shop? It took 3 appointments and driving a total of 3 hours round trip between those appointments for them to tell us that they weren't going to fix the scratches. More

Lots of service business,need more staff. Waited 2 hours with an appointment, for 15 minutes of technicians work. Waited 2 hours with an appointment, for 15 minutes of technicians work. More

The man who took my details for my car was fantastic. ..very nice and polite. He had added a note to check a problem out that I had and after car was done it explained what they found.. plus he went over ..very nice and polite. He had added a note to check a problem out that I had and after car was done it explained what they found.. plus he went over the things that were done on car. More

This visit was only for tire rotation & balance and a door handle replacement. I worked with the new service technician, Eric. He was very good. He kept me updated regarding prices and wait time. door handle replacement. I worked with the new service technician, Eric. He was very good. He kept me updated regarding prices and wait time. More

The service agent is horrible, lacks responsiveness to updates, calls, knowledge and customer recommendations. I went a month and a half w/o a car due to failed communication. updates, calls, knowledge and customer recommendations. I went a month and a half w/o a car due to failed communication. More

Service took 3x as long as initially estimated. My car wasn’t charged during the service (which other dealerships noted as the reason they couldn’t service my vehicle), and only the recalls were ad My car wasn’t charged during the service (which other dealerships noted as the reason they couldn’t service my vehicle), and only the recalls were addressed, not my normal maintenance. More

Colin got me right in. Told me the wait time. Added my new car. And sent me on my way Told me the wait time. Added my new car. And sent me on my way More