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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,832 Reviews

5,832 Reviews of Family Hyundai - Service Center

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January 14, 2023

Mike majors and his crew is top notch. We love the service department so much that we will only buy from Hyundai. Mike takes the time to talk to us and really listen to what we have to say More

by greeneclan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear Mike and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 14, 2023

I’m happy with this dealership because of the many professional employees that make my driving experience remain safe. More

by SMITHROLISHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lechowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
Jan 16, 2023 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

January 14, 2023

Always a pleasant experience going to Family Hyundai, service was excellent and the service department people are always there to help. More

by Garyyaccino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Jan 16, 2023 -

Family Hyundai responded

Gary, Thanks for sharing your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

January 13, 2023

I received timely and courteous that effectively resolved all of the reasons for my appointment. All staff were professional and knowledgeable. More

by Sonata2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonata Bartkus, Shannon Garreffa
Jan 14, 2023 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Michael, Sonata, and Shannon delivered such a great experience!

January 13, 2023

Good job very efficient very quick. Mike took his time explaining the issues we’ll done More

by IVWRTNG22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonata Bartkus
Jan 14, 2023 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. Mike, Scott, and Sonata work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 13, 2023

Colin Simmons in the Service Department always provides excellent customer service. I appreciate him checking for any safety campaigns and getting my service scheduled quickly. More

by dfinley60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2023 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Colin and our service department met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

January 13, 2023

The service was excellent and speedy. 2 thumbs up! Everyone was professional and very nice. More

by Wpayne8712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2023 -

Family Hyundai responded

Thank you! Mike, TJ, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

January 13, 2023

Took my car in for an oil change and for a minor recall and the service was fast and friendly! The service rep explained everything they did and what was expected for my next scheduled maintenance. More

by RSS248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jan 14, 2023 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tom met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

January 13, 2023

The waiting area needs major work. The chairs were filthy. They had dust, dirt, and old stains in them. These need to be replaced asap while the construction is taking place, therefore More

by Ashley Doss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jan 14, 2023 -

Family Hyundai responded

Ashley, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

January 12, 2023

Always responsible, honest and the entire staff exhibit professionalism and genuine care for their customers. Excellent service. More

by Freeze107329634
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Jan 14, 2023 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Mar 13, 2023 -

Freeze107329634 responded

Always so helpful

Mar 13, 2023 -

Freeze107329634 responded

Always so helpful

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