Family Hyundai - Service Center

I came on Saturday Dec 17th for an oil change. I was there pass closing apt was at 1:30 pm cst. They did not give me the inspection sheet, so therefore, they did not inspect my car. I honestly don I was there pass closing apt was at 1:30 pm cst. They did not give me the inspection sheet, so therefore, they did not inspect my car. I honestly don’t know if they did my oil change. This whole experience has given me trust issues, and that’s not a good feeling to have at all especially when your car care is in the hands of someone else. I came with no lights on my dashboard I left with the airbag light on. I had to wait til Monday to call in to talk to service manager Eric to inform him of my experience and the light that should of never been on just by going an oil change. He had an disposition as if he could careless ask when I could come in for them to take a look. I work Monday through Friday, this was an very inconvenience I told him Thursday Dec 22nd is my late day, I could come in before work. I get there’s never no one ever to greet you and this is not the first time, every time I come have to stand and look and wait for someone to acknowledge me. Never did Eric come out to address me, no one apologized for their tech doing an half job on my car for the inconvenience nothing. I have to be at work at 11am cst I stressed that got there a 5 mins after 9 am cst did not leave until 30 mins before I have to be at work, I don’t work in Tinley Park no where near it and I want corporate number I do not care for the lack of professionalism. I don’t say much but this time was just unacceptable! More

They are extraordinary and very professional with the customer care in mind and top priority. customer care in mind and top priority. More

Service rep was very helpful and friendly. I will continue to service my car there I will continue to service my car there More

Kristi was extremely helpful and other staff were very knowledgeable about the car and additional add-ons. They continued to keep me informed of any changes with the car. knowledgeable about the car and additional add-ons. They continued to keep me informed of any changes with the car. More

Service from Tom was great and my car was fixed in 1 day which was fantastic. which was fantastic. More

The people and the service throughout the years have been stellar. Thank you for everything. stellar. Thank you for everything. More

Colin was amazing and service was fast & time managed. It was very busy but I was out in 1-1/2hrs. It was very busy but I was out in 1-1/2hrs. More

I always receive the best quick and easy service when I come here. Everyone is always polite come here. Everyone is always polite More

Satisfied with repair of recall and oil change. Time was moderate (2 hours). Upset over fax that light on dashboard regarding tire pressure on. Called back to service dept. All tires have correct a Time was moderate (2 hours). Upset over fax that light on dashboard regarding tire pressure on. Called back to service dept. All tires have correct air, service associate stated: Bring car back, will need to leave over night). My problem is why wasn't it repaired and why can't I have a car. I need a car to drive. More

Service ended ok. When I called for an appointment I was told no appointment was necessary just come on between 7 and 10, but at the dealer I was told I needed an appo When I called for an appointment I was told no appointment was necessary just come on between 7 and 10, but at the dealer I was told I needed an appointment and they are months out. They did fix the car even so. More