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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,830 Reviews

5,830 Reviews of Family Hyundai - Service Center

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June 12, 2022

The service guy was very nice ad I didn’t have to wait long at all. More

by marcia Conda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2022 -

Family Hyundai responded

Thank you so much for your kind words, Marcia, and for taking the time to leave us this wonderful feedback!

June 11, 2022

Clean, friendly and efficient. Location is very convenient. Even when I drop off car in afternoon and tell them they can keep till next day, they usually have work done the same d More

by risknott55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2022 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

June 11, 2022

Family Hyundai Family is the best. My service advisor Collins. He is my go person always. He is problem solver on all matters. He will always get 10 stars from me. More

by woods.robin53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us, Robin. We work hard to make sure our guests have an exceptional experience. We will share your comments with Colin and our team, and we look forward to working with you again.

June 11, 2022

Unfortunately Family Hyundai is not our first choice. We’ve had some issues with timeliness in the past. This time however, we were happy with the amount of time we had to wait for our vehicle. I just wi More

by johnasandor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure who assisted me but he deserves five stars
Jun 12, 2022 -

Family Hyundai responded

John, thank you for taking the time to share your thoughts on working with our team. We appreciate your business and your candid feedback, and we look forward to seen you again!

June 10, 2022

I purchased a new vehicle and they were putting pin strips on I got there around 1 and was on my way home bye 2 great job looks great 👍 More

by fzabilka38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

June 10, 2022

Service tech Matt is very good to work with. Hyandai not so much. I’m having the oil consumption with my car and Hyandai refuses to put it under warranty. I’m very up set with Hyandai and will n More

by rnuesco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Jun 10, 2022 -

Family Hyundai responded

Thank you for the kind words for our service department! Matt and our team look forward to sharing your compliments with him. We are sorry to hear about your dissatisfaction with the Hyundai product, please don't hesitate to let us know if we can be of further assistance.

June 10, 2022

The service has always been great there if not corrected behavior in the past events. More

by PATRICIATHOMAS5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Jun 10, 2022 -

Family Hyundai responded

Patrick, Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

June 10, 2022

Everyone at Family Hyundai is extremely nice. The service department could not be more helpful. I have worked with Collon and Tom and they are always pleasant More

by norejoyce
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Jun 10, 2022 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad TOm and Colin were able to help, and we hope to see you again!

June 10, 2022

Suit a great and happy place to see the new car’s and great customer service thankful More

by m.branch2345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal
Jun 10, 2022 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear Crystal and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 10, 2022

Mike is a gem. You need more like him. It is very difficult to get someone in service on the phone to make an appointment and leaving a message is pointless. No More

by PJFARINELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : One of the Mikes in service dept.
Jun 10, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience working with Michael and our team here at Family Hyundai. We appreciate your business and hope to see you again soon!

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