5,881 Reviews of Family Hyundai - Service Center
A dealership where customer satisfaction is a priority. The are really aware of how public perception, and reputation matters. The are really aware of how public perception, and reputation matters. More
Great service at a reasonable price. Accurate estimates and very friendly people to work with Accurate estimates and very friendly people to work with More
Keyless door locking was not working properly. Brought the car into service as salesman told us to do. Several service techs advise us that they had no problem. BUT when in our presents it could Brought the car into service as salesman told us to do. Several service techs advise us that they had no problem. BUT when in our presents it could not be made to work. The car was driven around the block by Eric. When returning the result was the same it could not be repeated with success!! The next suggestion was, we were standing too close to the car with a cell phone?? That was not the problem!! On our 3rd drive home, without the car, a call to TJ was placed discussing our concerns. TJ assured us that the locking problem would be solved and asked if it would be ok to have the car delivered to out house. Jordan drove our car to our house and showed us how to work the keyless locking system successfully . So all and all it was a failure to communicate to us the proper way to use our keyless locks on the door. Jordan was the one to explain all to us and now we are satisfied. Thank you, More
Great service caring. On time. Concern. Frienly good knowledge gifted. Hard working good prices clean On time. Concern. Frienly good knowledge gifted. Hard working good prices clean More
Friendly and knowledgeable customer service. Not too long of a wait for oil change, complete inspection and car wash! I always go to Family Hyundai to service my Elantra. Not too long of a wait for oil change, complete inspection and car wash! I always go to Family Hyundai to service my Elantra. More
Very helpful and professional. Service is also great. My vehicle was ready when promised. Very good explanation for work being performed Service is also great. My vehicle was ready when promised. Very good explanation for work being performed More
I would not recommend this service center because you can't get an appointment. I waited 3hrs for my oil change and the tech made an error and had to redo it. I should have been advised Midway it was an can't get an appointment. I waited 3hrs for my oil change and the tech made an error and had to redo it. I should have been advised Midway it was an issue and it would take longer. The rep was very nice and explained what happened at checkout More