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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,953 Reviews
Call Service Center (708) 444-7100

5,953 Reviews of Family Hyundai - Service Center

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June 02, 2022

Was very pleasant employees and fast service checking in and out of the service department More

by DLLP0518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan
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Jun 02, 2022 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 02, 2022

Service department was full could not make an appointment but I was willing to drop off car overnight. My brakes were bad. The got to job done same day. More

by MARVELMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
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Jun 02, 2022 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 01, 2022

Ricky is a great salesman. Love that it was no high pressure like the last time I was there and bought a car. Plus I love the Tucson More

by DEE.DIGIACOMOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2022 -

Family Hyundai responded

Dee, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ricky and our team, and we look forward to working with you again.

June 01, 2022

Excellent service, convenient knowledgeable. I am always notified of appointments and services in need of. More

by CINLAP4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Report | Print
Jun 02, 2022 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

June 01, 2022

Tom got me in and out of there really fast. I would definitely recommend going to Family Hyundai, and I got my third oil change for free More

by MPC89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
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Jun 02, 2022 -

Family Hyundai responded

We appreciate your business, Tom and our team look forward to serving you again soon!

June 01, 2022

IT WOULD BE NICE IF SOMEONE COYLD COME AND LET ME KNOW AFTER 3 HOURS WHAT WAS HAPPENING.5 HOURS WAITED FROM 8A.M. APPOINTMENT. More

by BAILEY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
CRYSTAL
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Jun 02, 2022 -

Family Hyundai responded

Bailey, Thank you for taking the time to share your thoughts on working with Crystal and our team. We're glad to hear we delivered such a great experience!

June 01, 2022

Made an appointment and was received by Tom, a representative who was respectful and knowledgeable. Work was performed as expected. More

by RAKONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Jun 02, 2022 -

Family Hyundai responded

Thank you so much for your kind words for Tom, and for taking the time to leave us this wonderful feedback!

June 01, 2022

Very clean good service helpful advisor and I feel welcome everytime I go there and nice More

by JUNIOR5ONIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Jun 02, 2022 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tom met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

June 01, 2022

Always have had excellent service so far. Have purchased four vehicles though the years at this dealership. More

by Goofus241
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Report | Print
Jun 02, 2022 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai for the 4th time!

June 01, 2022

Above and Beyond what the warranty issue and I was even the second owner of the car. Can't speak highly enough for the service. It took a while and shipping is crazy right now. They did everything they cou More

by FC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2022 -

Family Hyundai responded

We are very happy to hear Mike provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

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