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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,830 Reviews

5,830 Reviews of Family Hyundai - Service Center

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July 13, 2021

I made my appointment with my app, showed up at my scheduled time, Colin greeted me and wrote up my maintenance form and I was on my way. I was called less than an hour later that my car was ready! More

by Moisherry
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie for remembering me when I came back to get my car!
Jul 13, 2021 -

Family Hyundai responded

Thank you for your business and this five-star review. We're happy to hear that Colin was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 13, 2021

Excellent customer service. Was provided with requested information, got everything done pretty quick. Colin is very friendly and professional… He definitely earned his five stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ More

by DOMI_PERLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

July 12, 2021

Excellent service and outstanding service department!! I had an issue with the brakes and Tom Salin told me to bing the car the next day. I needed brakes and rotors. They took care of it in a timely manne More

by DALURE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Jul 12, 2021 -

Family Hyundai responded

We are very happy to hear that Tom, TJ and Colin were able to help and provide you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 12, 2021

I was really pleased with the customer service I received. She was awesome. Great young lady. Fast. Service. Will definitely come back. Thank you so much. More

by NICOLEOWENS9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Family Hyundai responded

Nicole, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

July 12, 2021

Smooth service and no delays. In and out as promised. Everything was taken care of even the recall. Very pleasant and very professional. What more could you want. More

by GUMBY990
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Jul 12, 2021 -

Family Hyundai responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback!

July 11, 2021

The service I get at Family Hyundai is always Five Stars!!!! Whether it’s buying a car or getting it serviced, they treat me tremendously. More

by melvin_mrkinc_keys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jul 11, 2021 -

Family Hyundai responded

Melvin, thank you for taking the time to share your thoughts on working with our sales and service teams. We're glad to hear we delivered such a great experience!

July 10, 2021

In and out before the time stated. That's the way to do it. They did not waste my time and my car was clean and returned promptly. More

by Dan C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Jul 10, 2021 -

Family Hyundai responded

Thanks for your review, Dan! Our goal is to make sure everyone who walks through the door leaves happy, so it's great to hear that we were able to help you out in a timely manner. Thanks again for choosing Family Hyundai!

July 09, 2021

Great service, was given a courtesy car when it was determined additional work needed to be done. Additional work done by noon next day which was appreciated More

by clongoria55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Family Hyundai responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

July 09, 2021

Great job! Service was good and completed oil change and inspection in appropriate time frame. Friendly employees that were helpful and answered questions about my vehicle accurately. More

by A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jul 09, 2021 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

July 09, 2021

As always the service experience was great. From making the appointment, to check in, to work order generation, to pickup. All guided by Tom Salin who I have worked with for years. Tom is a very good custo More

by jakaitistj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jul 09, 2021 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. It's wonderful to hear that Tom and our team have been so helpful to you over the years. We appreciate your business and look forward to seeing you again!

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