Family Hyundai - Service Center

Was not happy that dealer tried to push a rear brake job on me after the car sat on their lot for 2 months waiting for a new motor causing the rear brakes to seize up. Also, when i finally took delivery of on me after the car sat on their lot for 2 months waiting for a new motor causing the rear brakes to seize up. Also, when i finally took delivery of the vehicle it looked like it sat under a tree for 2 months and the dealer did not clean it up. More

Im always a fan of family Hyundai, but this time I was disappointed a little. Car was supposed to have a wash but when I picked it up, it’s was in same condition, I had left it in disappointed a little. Car was supposed to have a wash but when I picked it up, it’s was in same condition, I had left it in More

My experience was great. The service department is so thorough and kind. They really know how to treat their customers. The reason I bought a car from Hyundai is because of their service. thorough and kind. They really know how to treat their customers. The reason I bought a car from Hyundai is because of their service. More

Great service as always! Everyone is friendly and quick to get me in and out. It’s always a pleasure doing business with anyone at Family! to get me in and out. It’s always a pleasure doing business with anyone at Family! More

Family Hyundai service department has been consistently excellent in providing quality service and maintenance of our vehicles for over 10 years, and would give them the highest recommendation. excellent in providing quality service and maintenance of our vehicles for over 10 years, and would give them the highest recommendation. More

friendly people also very helpful the service was done in a timely manner with helpful suggestion to keep me on the run but still allowed me to make the final decision. great place a timely manner with helpful suggestion to keep me on the run but still allowed me to make the final decision. great place More

I haven’t had this truck a month and been here 3 times. People are unprofessional. They aren’t sure what is going on as far as answering questions. I had to ask for a manager and not 1 was here. I was told People are unprofessional. They aren’t sure what is going on as far as answering questions. I had to ask for a manager and not 1 was here. I was told I can get a loaner but now they saying there isn’t none. I don’t live anywhere near and I’m being told my car is going to take a while More

Tom Salin is the most professional and knowledgeable service consultant we have ever had the pleasure of dealing with at any repair shop. He’s the main reason we feel confident bringing all our cars the service consultant we have ever had the pleasure of dealing with at any repair shop. He’s the main reason we feel confident bringing all our cars there. Always a joy to work with Tom and that’s not usually the case with circumstances that would otherwise be nerve wracking. We trust him and his advice when servicing our vehicles. More

I had to call about my car being picked up. A link was provided in a text message to follow the service progress, but the link didn’t work. Otherwise service was ok. provided in a text message to follow the service progress, but the link didn’t work. Otherwise service was ok. More

Routine oil change and any manufacture scheduled maintenance. The service writer explained there was a recall on my car and had the mechanic check the recalled part. The part was not on hand so the maintenance. The service writer explained there was a recall on my car and had the mechanic check the recalled part. The part was not on hand so the dealer will call when it comes in to schedule install. The oil change was completed in about an hour. Good job! More