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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,869 Reviews

5,869 Reviews of Family Hyundai - Service Center

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June 18, 2020

Scheduled an appointment to check my canister for my Hyundai Tucson 2012. Was in & out within a hour. Friendly & fast service. I would recommend this dealership. More

by ieyeinyou2
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jun 19, 2020 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 18, 2020

Al is very helpful & pleasant to work with. All the staff there is very friendly and have good customer service skills. My car was ready on time More

by DWELCHEE
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Family Hyundai responded

We are thrilled that you enjoyed your experience at Family Hyundai. Thanks for taking the time to share your experience with us.

June 17, 2020

Extremely helpful in making our choice of a used vehicle for our son. Had many vehicles to choose from and different varieties. Quick and painless. Highly recommend. More

by cpd397
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici, Leon Goldman
Jun 17, 2020 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

June 17, 2020

Knowledgeable and friendly staff. Very clean waiting area while I waited for my car to be serviced. The recall was taken care of quickly and professionally. More

by CUBFANDEB
Recommend Dealer
Yes
Employees Worked With
Brian
Jun 17, 2020 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 17, 2020

Just oil change The service rep was fairly new but very knowledgeable letting me know that on my next week i would need the filer change I appreciate the information More

by barb.wright
Customer Service
Recommend Dealer
Yes
Employees Worked With
Bryan Schultz
Jun 18, 2020 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Bryan delivered such a great experience and we hope to see you again soon!

June 16, 2020

Colin , did a great job working with my situation and getting my car in and out in a timely manner.. the crew of maintenance is top notch..this is why I will always bring my car there. More

by emilpaolone
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2020 -

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

June 14, 2020

Excellent! Always great service at Family Hyundai! Staff is excellent! Since I had extensive work done and didn't expect it, they gave me a loaner car to get me More

by SANMINNA5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2020 -

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 14, 2020

great service I had my car in for service a couple of weeks ago and the technician noticed my seat was not working properly. They ordered the part to fix the seat More

by joewachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Jun 14, 2020 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

June 14, 2020

One visit turned into two I have to have my body work done in two visits because service painted my part the work color. I felt like the dealer should have done something for i More

by MSBROCKL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 01, 2020 -

Family Hyundai responded

Hello, We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly.

June 13, 2020

Satisfactory Over all, very satisfied with Hyundai service but I was surprised when I went to get my car after service was finished, apparently my car was washed(n More

by mefitzrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jun 13, 2020 -

Family Hyundai responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and we're sorry to hear that you weren't fully satisfied with the car wash. We hope you will give us an opportunity to do better next time. Thank you for choosing Family Hyundai!

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