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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,824 Reviews

5,824 Reviews of Family Hyundai - Service Center

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October 29, 2023

The service is always good. My family has purchased four Hyundai's from this franchise. More

by EDWARDSCULLY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Oct 30, 2023 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Edward, and it's great to hear about your excellent experience here at Family Hyundai.

October 29, 2023

GRAHAM IS ALWAYS ON TOP OF EVERYTHING WHETHER SALES SERVICE FINANCE PARTS OR WHATEVER…..THANKS More

by IMTHEJAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Mearns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lechowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Oct 29, 2023 -

Family Hyundai responded

It's great to hear that Graham and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

October 29, 2023

Efficient and Professional Service. I recommend any to Family Hyundai. Run to get your vehicle serviced. More

by Dana.Powell07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lechowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Ivanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer, Marc Dabaco
Oct 30, 2023 -

Family Hyundai responded

Thank you, Dana, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 28, 2023

Very nice friendly place they get you in and out with excellent work and they even wash your car More

by CBROWN9363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in service
Oct 29, 2023 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

October 26, 2023

Friendly, quick, honest, reliable, personnel staff that truly puts the "family" in family Hyundau! Highly recommend More

by Steve0804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal
Oct 27, 2023 -

Family Hyundai responded

It has been a pleasure serving you, Steve. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. We appreciate your kind words. Thank you for choosing Family Hyundai; we look forward to having you as a valued customer for many years to come.

October 26, 2023

The service person was very friendly and helpful got me in and out! I appreciate the good service I received More

by APPRECIATEDME84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Begeske
Oct 26, 2023 -

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

October 25, 2023

I took my car in because my passenger front seat was not moving at all...Bryan ordered the part I need last week.. when it came in he scheduled an appointment with me I also needed an Oil Change.. it went s More

by WIREDTOWIN
Recommend Dealer
Yes
Employees Worked With
Bryan Schultz
Oct 25, 2023 -

WIREDTOWIN responded

I dropped my car off that morning.Bryan called me about 3/1/2 later when my car was ready

Oct 26, 2023 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear that Bryan and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 23, 2023

Friendly staff. They made sure my concerns were addressed. Overall, I am pleased with their service. More

by JEPOD123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 23, 2023

Friendly staff. They are just horrible with return phone calls when making a service appointment. Actually had to walk in to set up the appointment for lack of retur More

by MARIA.CAUSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember names
Oct 23, 2023 -

Family Hyundai responded

Maria, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 22, 2023

Excellent with getting my Car Repaired after the mishaps with it, the priority was getting my car fix and it might of took several days but I was informed of when the part came in to when the repairs will s More

by SHEILA.INMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Eric Kratschmer
Oct 22, 2023 -

Family Hyundai responded

Shelia, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

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