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Ferman BMW
Palm Harbor, FL
6,855 Reviews
Ferman BMW is dedicated to making your dealership experience pleasant, fast and simple. Whether your initial point of contact is through our website, as a walk-in Guest or through a phone call, our Team will provide you with a convenient, streamlined and beneficial experience at all times.
You'll find one of the best selections of your favorite new BMW cars and SUVs in the Tampa Bay Area, as well as certified pre-owned BMWs, and popular late-model used cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,855 reviews
October 19, 2020
Ty you Scott Simpson and scott the finance mgrI was Ty you Scott Simpson and scott the finance mgr I was treated with much respect . Scott was and amazing experience. Very profesional and attention to Ty you Scott Simpson and scott the finance mgr I was treated with much respect . Scott was and amazing experience. Very profesional and attention to detail. Love my new vehicle . I will be recommending ferman to all my friends and family. Thank you guys for all the hard work.. More
by fishon713@yahoo.com
Verified Customer
Helpful October 19, 2020
Not helpful, too expensive and good luck getting someone on the phone to schedule or get a call back. There are never enough loaners to assist. Second BMW and last. Breaks down everywhere - transmission, en on the phone to schedule or get a call back. There are never enough loaners to assist. Second BMW and last. Breaks down everywhere - transmission, engine light and more. More
by ASF
Employees Worked With
October 18, 2020
I am very displeased that I was sold a 2021 x5 45e drive Who’s battery is now under recall with no fix in sight. Apparently this problem was known by BMW at the time I purchased the car and I was never told Who’s battery is now under recall with no fix in sight. Apparently this problem was known by BMW at the time I purchased the car and I was never told. Now I have to drive the car in engine Modani and I am unable to use the hybrid for an indefinite time. No one has reached out from the dealership to talk with me about this. It was only after my car broke down that I even knew that there was a problem More
by Leonard Mankin
October 18, 2020
Very good, quick service, nice ambience at dealership. Staff great bit dont need to hear staff private life out front. Good coffee. Free car wash. Staff great bit dont need to hear staff private life out front. Good coffee. Free car wash. More
by SCCOWES
Employees Worked With
October 18, 2020
I cannot rave enough about my experience at Ferman BMW. Rosie was incredible and went to bat for me. She worked the deal that I was looking for! I found the process very easy and was truly impressed wit Rosie was incredible and went to bat for me. She worked the deal that I was looking for! I found the process very easy and was truly impressed with this dealership. This is my 3rd BMW purchased in the area, but my 1st from this dealership. It will likely not be my last if they continue to provide this level of service! More
by Lauren
October 18, 2020
One advisor was working. Rest were just sitting by their desks. Came to have an oil change. With a schedule appointment. People were coming, but advisor was multitasking. He looked upset and overwhelmed. desks. Came to have an oil change. With a schedule appointment. People were coming, but advisor was multitasking. He looked upset and overwhelmed. More
by no2
Employees Worked With
Don’t remember
October 18, 2020
Nick provided excellent customer service. Yearly maintenance was completed and they even washed my car.......all within 1 1/2 hours. Waiting area was very clean and I enjoyed an excellent latte whil maintenance was completed and they even washed my car.......all within 1 1/2 hours. Waiting area was very clean and I enjoyed an excellent latte while waiting. Ferman knows how to cater to their clients! More
by KORENHENDERSON
Employees Worked With
October 18, 2020
Awesome Service.However, I hate the fake news service Awesome Service. However, I hate the fake news service report to try to get people to buy more. As if a battery is not enough at $500. Your tech reco Awesome Service. However, I hate the fake news service report to try to get people to buy more. As if a battery is not enough at $500. Your tech recommendations of about $9000 is stupid! It is called pressure sales and I hate it!! And your computer even wanted to charge me for a complimentary car wash.... What's with that?? More
by flainbox
Employees Worked With
Christopher Sanborn Jr.
October 17, 2020
One of the few dealerships around that doesn't play games with you. Our salesman Robert was awesome. Purchased my vehicles from Ferman for years. with you. Our salesman Robert was awesome. Purchased my vehicles from Ferman for years. More
by 2125sr
October 15, 2020
Brian Gains is amazing and the best to work with! My family and I have purchased/leased over 10 cars through Brian and Ferman BMW. He always come through with the best options and price: Ferman BMW is a family and I have purchased/leased over 10 cars through Brian and Ferman BMW. He always come through with the best options and price: Ferman BMW is a great dealership. Very happy with my new SUV and look forward to working with Brian and Ferman in the future! More
by M80tonka
