Ferman BMW

New lease Great customer service, did not feel rushed. Manager and sales guys were very professional and friendly. They worked with us to get us to the price po Great customer service, did not feel rushed. Manager and sales guys were very professional and friendly. They worked with us to get us to the price point we needed. More

Efficient and Professional Very pleased with the service on our mini Cooper. Marc was efficient and his explanations were comprehensive. I would recommend using Marc at Ferman B Very pleased with the service on our mini Cooper. Marc was efficient and his explanations were comprehensive. I would recommend using Marc at Ferman BMW/Mini. More

Close to on scheduled This dealership does their best to be on time but when not you will sit there til YOU ask for help. If you are working with a service person you’ll ha This dealership does their best to be on time but when not you will sit there til YOU ask for help. If you are working with a service person you’ll have to wait til they are finished if they run behind. I had to ask someone to help me after eating 30 minutes. Car wasn’t as clean on the outside as I would have liked. Streaks on windows and hand print on the hood but in the long run was satisfied with the service. More

Unplanned Service Visit I originally purchased my BMW 328i XDrive at BMW of Mt. Laurel in Mt. Laurel, NJ and had it regularly serviced at Union Park BMW in Wilmington, DE. I originally purchased my BMW 328i XDrive at BMW of Mt. Laurel in Mt. Laurel, NJ and had it regularly serviced at Union Park BMW in Wilmington, DE. I recently relocated to the Tampa area and got caught driving on a street that flooded. My car malfunctioned so I contacted Ferman BMW where Sal Graziano was assigned as my Service Representative. Sal was extremely helpful and knowledgeable while explaining the options to repair my car. Even though my situation was unexpected and unplanned, Sal’s professionalism made the experience as pleasant and thorough as possible. I will gladly return to Ferman BMW for any future service or sales needs. More

Disappointed Every time I have had my vehicle serviced with Ferman I have had to return. From not resetting the alarms for oil, tires! The last one got new tires s Every time I have had my vehicle serviced with Ferman I have had to return. From not resetting the alarms for oil, tires! The last one got new tires spent 1400 only to have to return the car due to chassis stabilization alarm coming on. The only positive they did come and pick car up and returned it. But the service I expect from owning a high end car they fall very short. I am in fact going to try another BMW dealership that is actually closer for me for service. If it falls below my expectations time to get a new car. And guess what brand it will not be not because I don’t love how the car drives it will be the service I receive. I feel it is important to convey this because it can’t be fixed if you don’t know about it. Yes little things prior but the last incident just makes me wonder how attentive to details are the workers actually doing the work. I hope this helps to resolve this for a future customer. Also hoping the next visit will go well!! More

Alex Wolf The main reason I purchased a BMW and from Furman, is entirely due to your great salesman, Alex Worth. He has an amazing knowledge of the BMW. Alex The main reason I purchased a BMW and from Furman, is entirely due to your great salesman, Alex Worth. He has an amazing knowledge of the BMW. Alex was extremely patient with all our concerns. To say that he went beyond our expectations is an understatement. My husband and I really enjoyed our with Alex. We also had a very positive experience with both Toby and Erin . We will be back. More

Sara is the best salesman! Sara is the best sales person I ever met at a dealership. If you are buying a Mini buy it from here! My wife got so lucky for her Mini Sara is the best sales person I ever met at a dealership. If you are buying a Mini buy it from here! My wife got so lucky for her Mini More

Awesome experience. Great service. Great facility. Really good coffee Kept informed of status of service and checks asked for on battery. Thanks to servi experience. Great service. Great facility. Really good coffee Kept informed of status of service and checks asked for on battery. Thanks to service team for a clean, complete service. More

Alvin Thanks for making me and family car buying experience as pleasant as posible. You all have set the bar very high for other dealers to follow. Thanks for making me and family car buying experience as pleasant as posible. You all have set the bar very high for other dealers to follow. More

Superior Experience My husband and I went to Ferman to "look" at possibly purchasing a pre-owned BMW x1 or x2 as the lease term on my current vehicle was nearing the end. My husband and I went to Ferman to "look" at possibly purchasing a pre-owned BMW x1 or x2 as the lease term on my current vehicle was nearing the end. We were paired with Cleo who provided us with amazing customer service and honestly the most enjoyable car buying experience we have ever had. Cleo is super personable and he made sure we were pleased with our selection. He found us a really great deal on a 2018 BMW x1 and we actually ended up buying it. Love, love, love the vehicle! Thank you Cleo! More