Ferman BMW

Ease of process My wife happened to drive by and saw some Mini Coopers and stopped by and spoke to a salesman and the whole process was pleasant.. My wife happened to drive by and saw some Mini Coopers and stopped by and spoke to a salesman and the whole process was pleasant.. More

I will highly recommend Ferman BMW Sales advisor Steve Venden is exceptional. Enjoyed working with him. He is professional and spent the time. Steve and sales manager Karl worked well w Sales advisor Steve Venden is exceptional. Enjoyed working with him. He is professional and spent the time. Steve and sales manager Karl worked well with me. I will highly recommend Steve Venden and Ferman BMW. More

Good buying experience The buying experience was very smooth. Robert was great to work with and followed up on everything that was promised even after I took delivery. The buying experience was very smooth. Robert was great to work with and followed up on everything that was promised even after I took delivery. More

Great service Very helpful and accommodating staff. It was a non-BS dealership and I didn't feel like they were pulling string behind the scenes for any reason unli Very helpful and accommodating staff. It was a non-BS dealership and I didn't feel like they were pulling string behind the scenes for any reason unlike some other BMW dealerships I've been to. They were very up front about everything throughout the process. I would HIGHLY recommend this dealership. More

My experience Working with Dan MacDonald on the purchase of my new bmw was a pleasant experience. Even though I had not scheduled an appointment, Dan took the tim Working with Dan MacDonald on the purchase of my new bmw was a pleasant experience. Even though I had not scheduled an appointment, Dan took the time to make sure I was able to test drive the vehicle I was interested in, even though the dealership was close to closing time. When I returned for the second time, Dan greeted me promptly, and had the vehicle ready for a longer and more thorough test drive; he was not pushy at all. He made the buying process simple, and also threw in some BMW branded tire valve covers for my new car. The finance director Scott Douglas was awesome, and even got my credit union to offer me a lower % interest rate on my loan. Finally, working with Kenny Russell to understand the features of the vehicle was great. He answered all of my questions and spent at least 45 mins going over everything I’d need to know... My overall experience was A++ More

Service on my BMW 1 Good service, very professional. No hassle, I was treated like I was a very rich person. The loan car was better than my car, I hated to give it up. Good service, very professional. No hassle, I was treated like I was a very rich person. The loan car was better than my car, I hated to give it up. More

Wow! We did it Amazing buying experience! Steven and Dan both helped tremendously with our extremely fast and excellent purchase. We had been looking for a 4 or 5 Amazing buying experience! Steven and Dan both helped tremendously with our extremely fast and excellent purchase. We had been looking for a 4 or 5 series for a couple of months. But you guys found us the perfect. One owner. Fully loaded 2016 535i BMW..... Thanks Ferman!!!! More

Oil change My experience at Ferman BMW was courteous and professional. I was there to have my oil changed and air conditioning fixed. My car was ten turned to me My experience at Ferman BMW was courteous and professional. I was there to have my oil changed and air conditioning fixed. My car was ten turned to me clean and in working order the same afternoon More

Great dealer and product Used valet service for the routine maintenance. Other than pickup glitch, great customer service and friendly people. Always enjoy my time when I do g Used valet service for the routine maintenance. Other than pickup glitch, great customer service and friendly people. Always enjoy my time when I do go to the dealership. More

Solid Service The service team did a great job welcoming me and Sal was able to get me in and out within the time promised. Comfortable atmosphere with plenty of re The service team did a great job welcoming me and Sal was able to get me in and out within the time promised. Comfortable atmosphere with plenty of refreshments. More