Ferman BMW

Service department Needed to get repairs done in order to get a fair price for it. German did a great job spiffing it up and as a result we got top dollar. Needed to get repairs done in order to get a fair price for it. German did a great job spiffing it up and as a result we got top dollar. More

Cesar is awesome , friendly and courteous. I won’t take my BMW anywhere else for service. Thank you for all of your help!!! Kelly Fitzgerald , friendly and courteous. I won’t take my BMW anywhere else for service. Thank you for all of your help!!! Kelly Fitzgerald More

Very positive experience Very knowledgeable team that helped me get into a new car. Took care if any issues. Went above and beyond. Held true to all promises made. Highly reco Very knowledgeable team that helped me get into a new car. Took care if any issues. Went above and beyond. Held true to all promises made. Highly recommend working with Ferman More

Best Experience Although I was at the dealership for 6 hours, my entire time there was quite pleasant. The staff were friendly and fun to work with, which made time f Although I was at the dealership for 6 hours, my entire time there was quite pleasant. The staff were friendly and fun to work with, which made time fly by fast. Kenny is delightful to work with and fulfilled my needs in a car. Kenny is one of the most realist and genuine sales person you will ever meet. He’s respectful and cares about you and what you are looking for in a car. Alan is understanding and does his very best to meet your expectations on the pricing side. He assures you are getting the best deal because he wants to make his customers happy as well as keep the customer relationship long term. Erin is absolutely great to work with during the paperwork process. It was a smooth and easy process! My favorite financial person to work with. Alex is great showing all the features in my car and explained the specification for each of them. Asked him anything on my car and he instantly knew the answer. In other words, a live walking and talking BMW manual. I highly recommend you ask to work with these people because the customer service was phenomenal! I had the best experience getting my 2nd lease with such an exceptional staff. More

when out of warrenty ....pricing is too high I would rate the service as excellent, but if not under warranty go elsewhere as the price at a dealer is ridiculous. They wanted $125 for a 10 bumpe I would rate the service as excellent, but if not under warranty go elsewhere as the price at a dealer is ridiculous. They wanted $125 for a 10 bumper cover! More

Brought in for recall Cesar was very professional and helpful with my service. He explained the problems with my vehicle and took care of my issues with check engine light. Cesar was very professional and helpful with my service. He explained the problems with my vehicle and took care of my issues with check engine light. More

Best dealership experience ever Overall, Ferman BMW gave me the best experience I’ve ever had at a car dealership. Alex really took things over the top. Spent some time with my wif Overall, Ferman BMW gave me the best experience I’ve ever had at a car dealership. Alex really took things over the top. Spent some time with my wife and I going over features of the car, etc. as well as enetertain us while we waited for someone in finance to free up. Would definitely recommend for anyone shopping for a BMW to go to these guys! More

Exceptional Service from Stefanie! Was greeted by Stefanie with great professionalism and superior customer service. I was kept informed of the service and questions I had regarding my Was greeted by Stefanie with great professionalism and superior customer service. I was kept informed of the service and questions I had regarding my vehicle. More

Cleo Coney was Great Cleo greeted us in the lobby, made sure we were comfortable before talking any shop. He asked me a lot of questions to make sure he understood what I Cleo greeted us in the lobby, made sure we were comfortable before talking any shop. He asked me a lot of questions to make sure he understood what I was seeking, budget, wants/needs. I drove away with a dream car and Cleo made it happen. More

Great Experience Second time I’ve used Mary Keller to find the right BMW. She makes it super easy, AJ did a brilliant job on the terms of the deal and paperwork and T Second time I’ve used Mary Keller to find the right BMW. She makes it super easy, AJ did a brilliant job on the terms of the deal and paperwork and Toby, their BMW ‘genius’, quickly synced all my technology and showed me all the cool tricks. Great people, great dealership. More