Ferman BMW

Very friendly and family oriented Had a great buying experience. Low pressure, supportive, attentive to my needs and friendly. Went the extra mile. I would highly recommend them and wo Had a great buying experience. Low pressure, supportive, attentive to my needs and friendly. Went the extra mile. I would highly recommend them and would return for future business. Thank you! More

magnificent, pain free auto shopping Absolutely thrilled with the entire experience! Very knowledgeable salespeople as well as management! Great experience and love my car! It was special Absolutely thrilled with the entire experience! Very knowledgeable salespeople as well as management! Great experience and love my car! It was special ordered and was even more beautiful then I had imagined! Couldn’t be happier! Thanks again for everything and especially Steve venden for his patience and attention to detail! Fantastic!!! More

Poor communication and follow up—no return calls. I had a simple service appointment for a battery change, I had specific questions pertaining to my service, I contacted the service advisor multiple t I had a simple service appointment for a battery change, I had specific questions pertaining to my service, I contacted the service advisor multiple times, I left the service advisor multiple voicemails and I also called the service manager and left him a message with no response.The reason for the low rating is for the lack of follow up. I have purchased multiple cars with Ferman, will not take my car back for service. I also had a SOS prompt that was not fixed as requested. Jack Tomasino, MD More

Very satisfying This is the second questionare I filled out but will say my experience was gratifying and pleasant. Would refer anyone with a Mini Cooper to go for se This is the second questionare I filled out but will say my experience was gratifying and pleasant. Would refer anyone with a Mini Cooper to go for servicing. More

Great job done in a good time Had service done for a required service. They are very customer friendly. Nice service are is clean and there are several choices of drinks and snacks Had service done for a required service. They are very customer friendly. Nice service are is clean and there are several choices of drinks and snacks. Over all nice visit More

Nick Hawk is always on point! The Customer service is always exceptional and you are guaranteed to leave the BMW dealership extremely happy. Thank you for always helping in all si The Customer service is always exceptional and you are guaranteed to leave the BMW dealership extremely happy. Thank you for always helping in all situations. More

Excellent customer service Caesar was, by far, the best service technician. He was courteous, professional, helpful and knowledgeable. I will be back to this location whenever Caesar was, by far, the best service technician. He was courteous, professional, helpful and knowledgeable. I will be back to this location whenever service is required. More

Excellence Personified There is a reason this is my third BMW I've purchased from Steve Venden and fourth overall from Reeves BMW. In a word, excellence. Every part of the There is a reason this is my third BMW I've purchased from Steve Venden and fourth overall from Reeves BMW. In a word, excellence. Every part of the car buying process is handled in an extremely satisfactory fashion by Steve and the Reeves BMW staff. Highly recommend. More

Extraordinary Robert was very achnowledgeable and friendly. He made the whole experience pleasent and stress free. I would recommend Ferman BMW and there staff to a Robert was very achnowledgeable and friendly. He made the whole experience pleasent and stress free. I would recommend Ferman BMW and there staff to anyone. More

Knowledgeable and professional Alex Wolf listened to what I was looking for and didn't waste our time with showing me something I didn't want. Alex knows his product and was great a Alex Wolf listened to what I was looking for and didn't waste our time with showing me something I didn't want. Alex knows his product and was great at explaining pros and cons when I was comparing vehicles. He suggested certain features and I never felt pressed to buy or settle for something less. I would absolutely recommend Alex to my friends when shopping for their next BMW. More