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Ferman BMW

Palm Harbor, FL

4.8
8,110 Reviews
Ferman BMW is dedicated to making your dealership experience pleasant, fast and simple. Whether your initial point of contact is through our website, as a walk-in Guest or through a phone call, our Team will provide you with a convenient, streamlined and beneficial experience at all times. You'll find one of the best selections of your favorite new BMW cars and SUVs in the Tampa Bay Area, as well as certified pre-owned BMWs, and popular late-model used cars.
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31400 US Hwy 19 N

Palm Harbor, FL

34684

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Showing 8,110 reviews

April 09, 2018

Air bag recall and oil change, all went well. The service agent Nick Hawk was excellent, even to the point of applying a current discount for the oil change without my asking. Good experience! More

by rkcjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2018 -

Ferman BMW responded

Thank you so much for the great feedback! We're so glad to hear you enjoyed working with Nick and that he got you a discount. We appreciate you input and hope to see you in the future!

April 09, 2018

Fast service. Professional. I’ve been using this service department for 7 years now and it’s been always very good experience. Professional, quick and courteous service. But it i More

by NATASHAP4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2018 -

Ferman BMW responded

Thank you for your honest feedback. I'm concerned to hear you're not fully satisfied with the quality of the vehicle's engineering, but I'm glad you feel our team provided quality service. We sincerely value your business and hope to work with you again.

April 09, 2018

Excellent Service The service department at Ferman BMW has been exceptionally efficient, helpful and friendly. I appreciate their efforts in maintaining my new BMW, and More

by ro5rpi3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2018 -

Ferman BMW responded

Thanks so much for the kind words! We're so glad to hear you found our team to be helpful and that you're happy with the service you received We appreciate the five stars and hope to see you again.

April 09, 2018

Fast, courteous and efficient service. My service experience was pleasant and work was done fast and efficiently. A report was provided to me on the condition of my other tires and Jamie More

by MYROD2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Harding, Receptionist and employee host. She always does a very courteous and professional job in dealing with customers.
Apr 10, 2018 -

Ferman BMW responded

We appreciate the five-star review! We always work to provide a five-star experience for all of our guests, and are thrilled that you were pleased with your visit. Please do not hesitate to reach out to us for any further needs.

April 09, 2018

Professional I have used Ferman BMW in Palm Harbor for several years and have been extremely satisfied with the quality of service. Worth a special mention is Jami More

by RobertD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cleaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Gains
Apr 10, 2018 -

Ferman BMW responded

Thank you for the excellent feedback! We sincerely value your continued business and we're so pleased to hear you've enjoyed working with Jamie. We look forward to seeing you again!

April 09, 2018

Outstanding service Jamie was a great Advisor to work with and very helpful. The service drive and write up area is very neat and clean. I would definitely recommend this More

by mpezzino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2018 -

Ferman BMW responded

Thank you for taking the time to share your positive review! We are so glad to hear that your visit earned five-stars and your recommendation. We look forward to serving you again in the future!

April 09, 2018

Exceptional Customer Service Working with Jaimie made my appt pleasurable. I took a loaner as well and that was good too. Very professional staff. Jaimie’s team person that tried More

by Suz10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2018 -

Ferman BMW responded

Thank you for sharing your feedback. We're happy to hear you had such a pleasant experience with Jaimie and that you were satisfied with the service you received. We appreciate the five stars and look forward to seeing you again!

April 08, 2018

Purchase with Robert c Robert C was highly exceptional made my buying experience seamless. He was patient along the process and provided multiple buying options. Because of More

by Sramjohn134
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Chodorowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Chaparro
Apr 09, 2018 -

Ferman BMW responded

Thank you for the recommendation! We're glad that you received exceptional service from Robert. Please reach out to us if you need anything else. We are always happy to help with your vehicle needs.

April 08, 2018

Satisfaction Robert Chodorowoski and Erin Chaparro were very prominent in our decision to purchase our vehicle from Ferman BMW of Palm Harbor. They were informati More

by Suzi1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Chodorowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Chaparro, Phil Bennis
Apr 08, 2018 -

Ferman BMW responded

Thank you for the recommendation! It's great to learn that you received informative and professional service from Robert, Erin, and Phil. They were happy to listen to your needs and find the perfect vehicle for you. If you need anything else, then please reach out. We are always thrilled to help with your vehicle needs.

April 07, 2018

I love my new X1 I had a great experience overall at Ferman BMW. I normally dread dealing on a car but Alex Wolf made my experience very very comfortable and I believ More

by Maryx1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2018 -

Ferman BMW responded

Thanks for the positive review and rating! We appreciate your feedback and we are happy to know that your visit with us went well. It is great that Alex was friendly and made your car-buying experience comfortable and was able to get you a fair deal. We hope you enjoy your new car and that you will come back and visit us again soon

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