Ferman BMW - Service Center

Excellent service! They truly care about the customers and their vehicles. Everyone in the service department is very friendly and helpful; however, Cesar Tereso, my se They truly care about the customers and their vehicles. Everyone in the service department is very friendly and helpful; however, Cesar Tereso, my service advisor, is the best. He’s been so supportive and caring every time I had any service done to my car. Thank you so much everyone! More

Ferman BMW, along with my service advisor Jamie Annese are examples of best in class and well above what appears to be the norm for customer service these days. A friend recently sent me a video with comm are examples of best in class and well above what appears to be the norm for customer service these days. A friend recently sent me a video with comments of a Tesla dealer and how bad their customer service is. I feel lucky to live close to one of the best BMW dealerships in all of Florida. More

Jamie Anise is a SUPERB Service Supervisor. She is very attentive, knowledgeable and willing to go out of her way to help her customers. Her White Team also does a great job. 5 Stars! She is very attentive, knowledgeable and willing to go out of her way to help her customers. Her White Team also does a great job. 5 Stars! More

Excellent service would highly recommend to my friends. It was better than I antisipated Thank you for asking It was better than I antisipated Thank you for asking More

Amazing TEAM. VERY customer focused. I would highly recommend them. I will go back I the future. VERY customer focused. I would highly recommend them. I will go back I the future. More

It was very professional clean and friendly. Everyone was awesome. I purchased an Auto from Bill Comninel he was great. Everyone was awesome. I purchased an Auto from Bill Comninel he was great. More

Service advisor Roy is absolutely amazing! He went above and beyond to communicate with our extended warranty company to ensure our service was covered as warranted! He kept us informed throug He went above and beyond to communicate with our extended warranty company to ensure our service was covered as warranted! He kept us informed throughout our entire service. We love this dealership and service center! Especially Roy Landis!! More

Kept me updated through the process and advised of costs. Waiting area was comfortable and well equipped Waiting area was comfortable and well equipped More

I love the way I am treated when I need to have my car serviced. They do a great job and everyone is so courteous. serviced. They do a great job and everyone is so courteous. More

Sal provided a great experience for me. He was honest and friendly, provided updates in a timely manner. The work was totally professional He was honest and friendly, provided updates in a timely manner. The work was totally professional More