Ferman BMW - Service Center

The staf are knowledgeable, courteous and customer-focused. Pat Knutson made me feel valuable as a customer. The service department was efficient, explained what was being done and why, and g customer-focused. Pat Knutson made me feel valuable as a customer. The service department was efficient, explained what was being done and why, and got me on my way without unecessary delays. More

Didn’t fill washer fluid during oil change, came in with light empty on and left with it on. no video inspection sent, said they couldn’t locate it light empty on and left with it on. no video inspection sent, said they couldn’t locate it More

Service went well. No one checked me in and took the vehicle vitals (mileage, damage check, etc) upon arrival at 7:50am. This flowed down the initial intake process. Ot No one checked me in and took the vehicle vitals (mileage, damage check, etc) upon arrival at 7:50am. This flowed down the initial intake process. Otherwise the experience was fine. More

I was delighted with my visit to Ferman BMW in Palm Harbor, FL. They could not be more accommodating. They put my mind at ease and answered all my questions. I have to travel quite a distance (1.5 hour Harbor, FL. They could not be more accommodating. They put my mind at ease and answered all my questions. I have to travel quite a distance (1.5 hours) even though there is a BMW of Sarasota that is much closer. BMW of Sarasota is awful and painful to deal with! Ferman BMW is top notch! More

Quick to get in for service. Kept me informed and received my car back the same day! Kept me informed and received my car back the same day! More

They always get my car in promptly. Sal always is friendly and professional. Every repair is done properly and never have to return. Sal always is friendly and professional. Every repair is done properly and never have to return. More

Always excellent customer service! I never have to worry about being sold on anything unnecessary or being pressured in any way. I never have to worry about being sold on anything unnecessary or being pressured in any way. More

Everyone from scheduling my appointment, dropping vehicle off and picking up were more than accommodating, they were friendly and professional. off and picking up were more than accommodating, they were friendly and professional. More

Repeated excellent experience from start to finish. Excellent customer service from all team members. Highly recommend the dealership. Excellent customer service from all team members. Highly recommend the dealership. More

Very nice friendly service and our sales man was above and beyond and gave us good experience and beyond and gave us good experience More