Ferman BMW - Service Center

Excellent service, communication and friendliness. Car ready when promised, washed and clean. Highly recommend this dealership Car ready when promised, washed and clean. Highly recommend this dealership More

Very responsive and helpful. Service was executed in a quick fashion while I waited in a comfortable space. Very happy with the service. Service was executed in a quick fashion while I waited in a comfortable space. Very happy with the service. More

Best service department I’ve ever worked with. Courtney Devine, my Service Adviser, is honest, courteous and professional. She has my complete trust when it comes to service and repairs. Courtney Devine, my Service Adviser, is honest, courteous and professional. She has my complete trust when it comes to service and repairs. More

Caser is the best. I’d recommend him any chance I get. He’s the only guy I’d let service my car! I’d recommend him any chance I get. He’s the only guy I’d let service my car! More

They are extremely customer centric. Their priority is to make sure we are completely satisfied. Their priority is to make sure we are completely satisfied. More

Car services ce was good. However, rental car was not set up and waited an hour. Service Rep couldn’t explain why tire wore prematurely. However, rental car was not set up and waited an hour. Service Rep couldn’t explain why tire wore prematurely. More

Everyone here is friendly, kind, personable and accommodating. Very clean facilities and waiting area. Thank you. accommodating. Very clean facilities and waiting area. Thank you. More

Alex Wolf and Cesar Tereso are both excellent service providers. We have been exceptionally pleased by their attentiveness and friendly customer service. providers. We have been exceptionally pleased by their attentiveness and friendly customer service. More

I drove down on vacation when my AC went out. I called Ferman and left a message. She called me back right away and was able to get me in the same afternoon. The service representative knew that I called Ferman and left a message. She called me back right away and was able to get me in the same afternoon. The service representative knew that it was a known issue for my make and model. Ferman fixed the AC and also performed a multi point inspection. I was impressed that the dealership texted me with the results, asking whether or not I wanted the service performed. They found that my rear tires were worn. They let me see the tires. I was impressed at how many bays they have. There must be 40! They replaced my tires and performed an alignment all within 3 hours. I would highly recommend this dealership. More

I always receive excellent customer service whenever I visit Ferman! Nick and Cesar are great. Thank you for your assistance. visit Ferman! Nick and Cesar are great. Thank you for your assistance. More