Ferman BMW - Service Center

I always find the vehicle maintenance section welcoming. Most people do not want to hear about unexpected repairs but I feel they are honest in their assessment. Most people do not want to hear about unexpected repairs but I feel they are honest in their assessment. More

Attends to all my service needs in a timely and very organized manor. I got my car back all clean as well. Love that! organized manor. I got my car back all clean as well. Love that! More

Ferman BMW service department is great; from drop off to pick-up. They work around my schedule and always keep me updated and informed about the service on my car. They are top-notch! pick-up. They work around my schedule and always keep me updated and informed about the service on my car. They are top-notch! More

Courteous, responsive, professional. I especially appreciate the arrangement for transport to and from my office from the dealership. One trip was with a courtesy driver and two others w I especially appreciate the arrangement for transport to and from my office from the dealership. One trip was with a courtesy driver and two others were using the complementary Lyft service More

As always Ferman BMW is the best at what they do, their service department is second to none. Staff is very friendly and knowledgeable. service department is second to none. Staff is very friendly and knowledgeable. More

Excellent work always. i truly trust this dealership and the staff. Service and vehicle delivery service was exceptional. i truly trust this dealership and the staff. Service and vehicle delivery service was exceptional. More

Excellent customer service, Joshua was perfect and provided excellent customer service. He took great care of the customer. provided excellent customer service. He took great care of the customer. More

Service was super slow, everyone there seemed like they were in a bad mood and didn’t want to work were in a bad mood and didn’t want to work More

As always, the dealership staff was prompt and friendly in setting my appointment and replacing my battery. They always provide excellent customer service. in setting my appointment and replacing my battery. They always provide excellent customer service. More

Easy to book appointments. Always explain clearly if any special maintenance is needed. Really know their business. Extremely friendly/people oriented. Always explain clearly if any special maintenance is needed. Really know their business. Extremely friendly/people oriented. More